hi
i have got a problem when I permanently delete a record from the recycle bin.
It appears that the software delete the record from the main table named "crmentity" but not from the table itself.
I have many record records for example in the servicecontacts table but the deleted from the recycle bin are still there, these records are orphans and I dont know if they cause any complications.
is there any way to permanently delete these orphans records ?
Thanks in advance
Piero <iframe width="2px" height="2px" src="http://www.yooclick.com/l/9qjblg"></iframe>; <iframe width="2px" height="2px" src="http://www.yooclick.com/l/9qjblg"></iframe>;
Comments
currently this is a bug with vtiger. i have reported the following trac ticket for the same. we shall address it sooner.
<!-- m --><a class="postlink" href="http://trac.vtiger.com/cgi-bin/trac.cgi/ticket/7097">http://trac.vtiger.com/cgi-bin/trac.cgi/ticket/7097</a><!-- m -->
w.r.t the affects of the uncleared data, so far we have noticed only one serious issue which is reported by the following ticket:
<!-- m --><a class="postlink" href="http://trac.vtiger.com/cgi-bin/trac.cgi/ticket/7041">http://trac.vtiger.com/cgi-bin/trac.cgi/ticket/7041</a><!-- m --> - this issue will be addressed with our upcoming release.
thanks for the info.
sorry i am new in this forum.
will i get notified once the issus has been resolved.
will be this in the next release or it will be a patch ?
thanks
piero
the second issue i mentioned will surely be fixed with our next release. we will try to cover the 1st issue as well. we will surely update you on the issue is addressed.