Not able to send email to multiple accounts

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• 11 Comments sorted by Votes Date Added
• emfglobal

  June 2010 Vote Up0Vote Down

  bump
• emfglobal

  July 2010 Vote Up0Vote Down

  bump again
• emfglobal

  July 2010 Vote Up0Vote Down

  bump
• emfglobal

  July 2010 Vote Up0Vote Down

  dear all,
  
  is there anyone out ther who could help me with this isse.
  we are currently not able to send emails to multiple accounts for some reason.
  when you pre-choose any nr of accounts, and then choose primary email address we get a blank to: field.
  
  see screenshots.
  
  anyone able to help with this issue?
  
  espen
  
  <

  "emfglobal&quot wrote:

  hi there,
  i am not able to mutly choose accounts and then use the email feature to send emails.
  
  when i choose all recipiants, and then click the "email" button, the window opens, but it´s not showing any email adresses or account names?
  
  could you please give some insight into what could be wrong?
  
  using vtiger 5.1
• emfglobal

  July 2010 Vote Up0Vote Down

  "reetp&quot wrote:

  if it's a new default installation with no hacking about, i would check all the file permissions first as these can give lots of problems. there should be a note of the required permissions on the wiki, probably in the installation section
  
  you need to give some more info about the install as it *should* just work.

  reetp;
  
  thank you for the post. i have double checket all permissions on the server and all is set correct.
  logged back in as admin, but still not able to mass-email..
  
  any other ideas?
  
  espen
• emfglobal

  July 2010 Vote Up0Vote Down

  no, here to, same issue. will also not import there...
  very wierd... don´t you think..
• emfglobal

  July 2010 Vote Up0Vote Down

  "emfglobal&quot wrote:

  no, here to, same issue. will also not import there...
  very wierd... don´t you think..

  i tested only selecting 2-3, instead of a full page (50), but no succes.
  i have no idea what this could be..
• emfglobal

  July 2010 Vote Up0Vote Down

  thank you, turned on debugging and i can see this;
  when i choose two or more i get this retured;
  {$module} "emails"
  {$name} ""
  {$old_id} null
  {$print_url} "phprint.php?jt=cv4l19gf5r23l7kfed8cso..."
  {$return_action} "index"
  {$return_module} "emails"
  {$script_name} "/ebrand/index.php"
  {$single_mod} "email"
  {$theme} "softed"
  {$to_mail} null
  {$world_clock_display} "true"
  
  and when i choose just one, it works well, i get this;
  
  {$module} "emails"
  {$name} ""
  {$old_id} null
  {$print_url} "phprint.php?jt=cv4l19gf5r23l7kfed8cso..."
  {$return_action} "index"
  {$return_module} "emails"
  {$script_name} "/ebrand/index.php"
  {$single_mod} "email"
  {$theme} "softed"
  {$to_mail} "verhoeff leendert<leendert.verhoeff@t..."
  {$world_clock_display} "true"
  
  the server details are as follows;
  php gebouwd op: linux wpc4410.host7x24.com 2.6.23.17-88.fc7 #1 smp thu may 15 00:35:10 edt 2008 i686
  databaseversie: 5.0.45
  database collatie: utf8_general_ci
  php versie: 5.2.6
  webserver: apache/2.2.8 (fedora)
• emfglobal

  July 2010 Vote Up0Vote Down

  no, it´s prettymuch the standard version, with some addon´s (bet these are less important)
  it is runnig live though, so im not sure what you might suggest, but my guess would be to run the latest version on top of this install...
• emfglobal

  July 2010 Vote Up0Vote Down

  "emfglobal&quot wrote:

  no, it´s prettymuch the standard version, with some addon´s (bet these are less important)
  it is runnig live though, so im not sure what you might suggest, but my guess would be to run the latest version on top of this install...

  allthough it mightba a db issue, is there any way to run a db script to fix? without loosing of the current info that is...?