I am performing tests within VTiger. I have added 3 users with 3 different roles and profiles.
User 1: Chief Technical Officer
User 2: Personal Assistant
User 3: Computer Repair Technician
When I add a URL to My Sites I presumed that the link "My Sites" was exactly what it stated; sites just for that individual to make their job easier. This however doesn't seem to be the case. When you add a website to MySites in any user, the other users see those websites. Is there a way to change this? I really like the MySite feature. Works great however should be kept separate. If we get a technician that decides they are going to put up some porn site because they like that kind of stuff then that will be a problem because everyone can see that.
Furthermore, if we add a website and someone logs into their username, there is no way for me to block them from deleting that site. Any user can add or delete websites from any other user just by clicking on their own My Sites. This is bad too. Someone takes their time and enters a bunch of websites that help them may not necessarily help the next person so that next person sees it and says, I don't need those, I am going to delete them. There is no way for me to say no you do not have permissions to delete those.
The ideal way to set this up would be to have a spot that you can make the links public and then it shares it with everyone else. If you do not make the link public, it then remains private and stays localized to you. Also to provide the functionality of being able to authorize permissions for roles for the mysites whether to create/edit, view, delete or delete public (Delete public permissions would give that user the ability to delete the public links). Those permissions would be awesome.
Wayne Leiser, CTO
Spectacular Computer Repair
Computer Repair, PC Repair, Home Networking
Water Recycling, Water Treatment Coagulation
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Comments
'my sites' module is very basic in its behavior as most of the use-case was seen to share the interesting sites among users of the company. probably you may have to suggest the technician to use other bookmarking tool. as i feel crm should hold clean and useful data all the time.
we will plan to provide few advanced features going forward, share you ideas too.
regards,
prasad
vtiger team
you have missed the whole point and just focused on one statement about adult websites. you have everything separate.
the whole point is that the my sites should be just that my sites not our sites not business sites by my sites. it is such a wonderful tool, take it home and make it work like everything else. these sites should be made so that the single individual cannot utilize them because they give control from someone else to delete that persons bookmarks.
the whole point is that the business should not have to tell the user to use something else. you just made the point. vtiger should be doing it already.
i attempted to show to this other people that i wanted to start using this software and they said the same thing.... what? someone else can see my websites? yikes hide that feature.
for something that is so good, make it correctly. don't leave it a simple tool.. nothing else is? why this... make it just like everything else... complete with the ability for the admins to control it. in its current state the my sites is useless unless the crm is only being utilized by 1 person.
i understand the concept but the concept is wrong. the my sites would be a much better tool if you could control it and it kept it different from everyone else.
changes to the above:
the sentence:
that my sites not our sites not business sites by my sites.
is supposed to be:
that my sites not our sites not business sites but my sites.
the sentence:
these sites should be made so that the single individual cannot utilize them because they give control from someone else to delete that persons bookmarks.
is supposed to be:
these sites should not be made so that the single individual cannot utilize them because they give control from someone else to delete that persons bookmarks.
addon:
why would you demeaner vtiger, this excellent wonderful tool that is absolutely outstanding by not ensuring that a fantastic feature like that is separate. that is pointless. i do understand the thought process behind it just like not being able to write in the to box but it is wrong. stop and think about the majority.
i guess i have my answer... there is no way to separate it and there are no plans to go further.
there is a feature that will get hidden on every vtiger installation i do for people. too bad because it really could be a nice feature.
even keeping vtiger at the moment as it is, you might consider to rename this feauture to 'our sites'.
actually, i was not aware that everybody can see 'my sites' in the current implementation. but the name implies that the sites are private, so if there is cirrently no time to change the feature, then at least the name for the feature should be correct ('my' sites is totlly misleading and a security risk if the sites are not really 'my').
klaus
thanks for the quick solution <!-- s:) --><img src="{smilies_path}/icon_smile.gif" alt=":)" title="smile" /><!-- s:) -->
regards,
prasad
vtiger team
if in future solutions you take the quick fix vs. expanding the module properly, i would also suggest adding something in the help guide or manual that states that every user can see these sites.
here is probably what is happening:
1. people right now do not realize as both klaus and i did not that the "my sites" is visible to everyone.
2. the majority of the people that do realize it isn't private are not saying anything because your software is free. what the hell do you want for free?
(i on the other hand, have paid a lot of money to vtiger and will continue to pay a lot of money to vtiger for support once i learn the software. if the software does not work or there is something in it that doesn't make any sense, i will express my opinion to see if this will be changed in the future because i have a choice to either pay a lot of money to vtiger or pay a lot of money to sugarcrm which i have installed as well. thus far, even though sugarcrm has more support and more modules for the software, i absolutely love the support from varma and sreenivas and the woman that answers the phone is so nice i am still here.)
or perhaps the majority of the people that do know it isn't private are just hoping that this module is just under developed at this point and vtiger will be adding more functionality in the next release.
3. if you take away an end users options or do not provide them this will only lead to one of two outcomes. either the person gets upset like me and expresses their opinion (very rare) or they remove your software and then there is no chance of vtiger getting any support money from that person or business. there is the 3rd choice where the person has absolutely no money, they were not going to purchase your support anyway so they live with whatever you provide without letting you know about the flaws in the programming of the software. however that type of person is exempt from this conversation because vtiger was never going to make any money other than donations, if that, from that person anyway.
4. i am not sure if you are one of the programmers or not however as a programmer and an end user, the proper and only way to program this to satisfy everyone is by giving the end user a choice.
a) build it into the software where each and every website can be marked private or public.
b) give the admin control over whether or not the sites automatically get added as public or private.
c) put in the settings as well the ability to allow or not allow the profiles to create/edit, view, delete and delete public.
that would absolutely fantastic for the tool.
this is the same thing with the absolutely stupid readonly programming inside the webmail for the to box. not allowing people to type into the to box for their email without the ability to turn this off or on. this is absolutely stupid and is working against vtiger instead of for them. this should be an option within the settings and by default this should be set to off. i can guarantee that the majority of the people out there would want to be able to type into their to box. people should not have to hack the code to be able to get this to work. this should be an option within the settings to deny or allow user profiles the ability to write in the to box for email.
thus far, everyone within vtiger has listened extremely well and has been very helpful as long as you are paying them <!-- s:) --><img src="{smilies_path}/icon_smile.gif" alt=":)" title="smile" /><!-- s:) -->. presad, i have not worked with you yet however i would hope that you are not as obtuse as it sounds within forum posts of this thread. i would hope that you are willing to listen to what the vtiger end users are stating and willing to keep an open mind to change and upgrades that will only serve to benefit the vtiger software aside from what your personal feelings may be about the person stating them. (this was made quite apparent by replying to klaus and not myself. this also shows character traits.).
i have a meeting with sreenivas later on, i will also bring these two items up to him as well as a possibly upgrade in the next release of vtiger.
wayne
corrections to the above post:
presad = prasad
in the last sentence possibly = possible