Could not connect to server.

Comments

• 6 Comments sorted by Votes Date Added
• poteetshouse

  February 2009 Vote Up0Vote Down

  i'm having the same issue. i've even tried to a fresh install with 5.1.0 and it's the same. the 5.0.4 version seemed to install much easier.
• rajeshvyas

  February 2009 Vote Up0Vote Down

  it worked for me when i used localhost insted of the domain name in $server_path variable in portalconfig.php
  try that.
• prasad.a

  February 2009 Vote Up0Vote Down

  hi,
  
  you should make sure crm server can be reached from the server on which customer portal is configured.
  
  before setting $server_path following these steps:
  
  1. login into the server where you will setup customer portal
  
  2. use ping / lynx / curl command and check if you can reach crm server
  
  3. configure $server_path accordingly.
  
  if you have customerportal and crm on the same machine, localhost or loopback ip should work.
  
  regards,
  prasad
  vtiger team
• unandres

  April 2011 Vote Up0Vote Down

  i had the same issue. i guess there's a problem having the customer portal in the same server as the crm . use another server to install customer portal. that worked for me.
  
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  @unandres
• lordatef

  September 2011 Vote Up0Vote Down

  try to change $server_path and authentificate_path by writing the adress ip of your site and not his name <!-- s:) --><img src="{smilies_path}/icon_smile.gif" alt=":)" title="smile" /><!-- s:) -->