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Bug in deleting an appointment/call
Hi vTiger-Fans,
I realized some bug in deleting an appointment/call in the folder of the persons in the activity history.
If I entered a an appointment and delete it afterwards, it remains in the summary of the person (see screenshot).
However, in the calender it is deleted.
When I click on the remaining item in the persons view (activity history) it appears the error message "The data, which you try to see, is already deleted".
Does anybody has an idea how can I solve this bug?
Thanks for any hints... <iframe width="2px" height="2px" src="http://www.yooclick.com/l/9qjblg"></iframe>; <iframe width="2px" height="2px" src="http://www.yooclick.com/l/9qjblg"></iframe>;
I realized some bug in deleting an appointment/call in the folder of the persons in the activity history.
If I entered a an appointment and delete it afterwards, it remains in the summary of the person (see screenshot).
However, in the calender it is deleted.
When I click on the remaining item in the persons view (activity history) it appears the error message "The data, which you try to see, is already deleted".
Does anybody has an idea how can I solve this bug?
Thanks for any hints... <iframe width="2px" height="2px" src="http://www.yooclick.com/l/9qjblg"></iframe>; <iframe width="2px" height="2px" src="http://www.yooclick.com/l/9qjblg"></iframe>;
Comments
at this moment. please, feel free to reffer this issue at bug tracker and when you feel that is problem for you (and us) , to block your business means...
regards,
ln
any news from the vtiger team on this issue?
can you kindly point out to the place you are referring, when you say persons view (activity history). is it audit trials?
regards,
prasad
vtiger team
no problem. when i just click on a contact and view the contact information. there is below a point "ativity history".
in this history the deleted item remains ...
hope to express me clear .. <!-- s;) --><img src="{smilies_path}/icon_wink.gif" alt=";)" title="wink" /><!-- s;) -->
thank you for giving more information. this issue is added to our bug tracker:
<!-- m --><a class="postlink" href="http://trac.vtiger.com/cgi-bin/trac.cgi/ticket/4417">http://trac.vtiger.com/cgi-bin/trac.cgi/ticket/4417</a><!-- m -->
we will address this issue and resolve it, kindly bear with us in the meantime.
regards,
prasad
vtiger team
thank you very much for the bug ticket.
hope that you are able to solve it in the next version.