workflow not working (failure:undefined) in 5.1.0

Comments

• 8 Comments sorted by Votes Date Added
• joebordes

  August 2010 Vote Up0Vote Down

  look in the trac, there are various tickets that fix errors in the workflow extension. i remember one i posted about conditions or names with special characters or something like that that produced this javascript error.
  
  you could also try with vtigercrm 5.2
  
  notice that the error is a javascript error, probably not related to php version
  
  joe
  tsolucio
• madanrg

  August 2010 Vote Up0Vote Down

  hi,
  joe does that depend on the browser that we are working on and also does that relate to any issues with the apache server versions.even i tried to modify in the php .ini files and that too didnt make any difference.
  
  could you please clarify on due to what reason that issue will be occuring
• joebordes

  August 2010 Vote Up0Vote Down

  like i said, it isn't a php problem, so your not going to fix it fiddling with the php configuration. it has nothing to do with apache either, so forget that.
  
  it is a problem with the application, it is generating incorrect javascript or the existing javascript doesn't know how to react in this case for some reason.
  
  it has nothing to do with the browser either, although each browser will react differently to the javascript error, the error will be there.
  
  please search the trac, the solution is probably there.
  if you "just want it fixed" contact me and i'll debug it for you.
  
  joe
  tsolucio
• manish812

  August 2010 Vote Up0Vote Down

  hi
  
  i was also getting problem in workflow in the beginging. i tried to much to solve it but i cann't. then i again insall the vtiger and this time its work for me.
  
  
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• madanrg

  August 2010 Vote Up0Vote Down

  "manish812&quot wrote:

  hi
  
  i was also getting problem in workflow in the beginging. i tried to much to solve it but i cann't. then i again insall the vtiger and this time its work for me.
  
  
  <!-- s --><img src="{smilies_path}/icon_lol.gif" alt="" title="laughing" /><!-- s --> <!-- s --><img src="{smilies_path}/icon_lol.gif" alt="" title="laughing" /><!-- s --> <!-- s --><img src="{smilies_path}/icon_lol.gif" alt="" title="laughing" /><!-- s -->

  joe,
  
  thank you for your quick response and help. i have tried installing the vtiger application with the same version in another machine with the same php / apache / mysql version and that was working fine without any errors. if this was any way related to the application, then we should get the same error in the other machine also, right ?
  
  i really think that this is something related to the php configuration settings. can you try to figure out the same or provide some options where i can do some sort of debugging and resolve this issue ?
• piraquive

  August 2010 Vote Up0Vote Down

  i have the same problem but i can not find the solution yet.
  
  
  any help ?.
• joebordes

  November 2010 Vote Up0Vote Down

  hi,
  
  you were right it is a php related problem. it has something to do with the version. it is very well descried here:
  
  <!-- m --><a class="postlink" href="http://tonymcneil.wordpress.com/tag/vtiger-workflow/">http://tonymcneil.wordpress.com/tag/vtiger-workflow/</a><!-- m -->
  
  it also seems to happen with prior versions of php (5.2.0) and vtiger crm 5.2