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Where to install Vtiger install files on a cpanel hosted acc
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codyheit



Joined: 17 Jun 2006
Posts: 258

Posted: Wed Jul 05, 2006 11:20 am    Post subject: Where to install Vtiger install files on a cpanel hosted acc  

Hi

I'm currently looking at installing vtiger on a hosted cpanel account and would like to know where you place the extracted files.

According to the instructions:

Step 2: Extract the <b>vtiger_CRM_4_2_3.tar.gz</b> file into the document root of the Apache/IIS.

So where is the document root folder?

Do I just upload it to the first screen that I see in my file manager?

Here is a list of some of the folders I have:

.autorespond 700
.cpanel-datastore 700
.entropybanner 755
.fantasticodata 755
.htmltemplates 755
.htpasswds 755
.neomail 700
.spamassassin 700
.sqmaildata 700
.trash 700
cpanel3-skel 755
cpanelbranding 755
etc 755
mail 770
public_ftp 750
public_html 750
ssl 700
tmp 755
www

Look forward to everyones response!
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Gator



Joined: 28 Jun 2006
Posts: 10
Location: Southwest Florida

Posted: Wed Jul 05, 2006 1:59 pm    Post subject: Re: Where to install Vtiger install files on a cpanel hosted  

The document root is the server path that is accessible by web visitors and robots. While it can be the server root, it is commonly set as a secondary directory such as public_html.

There is nothing special about this name and the directory which it is set varies from web server to web server. Please consult with your systems administrator, virtual domain host, or server documentation if you are not sure what your document root is.
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zoomsolution



Joined: 13 Jun 2007
Posts: 23

Posted: Fri Jun 15, 2007 7:59 am    Post subject: Re: Where to install Vtiger install files on a cpanel hosted  

I've tested vtiger CRM 5.0.3 on Lunarpages Server.

VTIGER CPANEL INSTALL CONFIGURATION:
Apache version 1.3.37 (Unix)
PERL version 5.8.8
Path to PERL /usr/bin/perl
Path to sendmail /usr/sbin/sendmail
PHP version 4.4.7
MySQL version 5.0.27-standard

NOTE: Make sure you are *NOT* running PHP 5.0
NOTE: vtiger 5.0.3 will *NOT* work with MySQL version 4.0.27.

Be sure to untar the files with the cpanel file manager and do not just FTP the files as separate directories.

If you have any detailed questions just email me.
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zoomsolution



Joined: 13 Jun 2007
Posts: 23

Posted: Fri Jun 15, 2007 8:03 am    Post subject: Re: Where to install Vtiger install files on a cpanel hosted  

Also make sure you make a fresh MySQL database. The name you make will be

username_DATABASE
username_NEWUSER

where your username could be your login for the main website. This is a little tricky. Make sure you read carefully what it says after the MySQL database is created from cpanel.
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zoomsolution



Joined: 13 Jun 2007
Posts: 23

Posted: Fri Jun 15, 2007 9:47 pm    Post subject: Re: Where to install Vtiger install files on a cpanel hosted  

During the install you must make sure of the following as well.

1. HOSTNAME = localhost
2. DATABASE NAME = username_DATABASE
3. USERNAME = username_NEWUSER

the database and usernames are set from PHPmyAdmin in control panel.
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