vtiger

[biaaa]

Hi,

just installed VT 5.0.4.

Can not login with admin/admin or the usrnme / pass which I set.

Can someone help?

[pinaki]

Hi biaaa,

Have a look at this post

http://wiki.vtiger.com/index.php/Developers_How_To%27s#How_to_set_username_and_password_as_default

Let me know if this helps or not.

Thanks
Pinaki
vTiger Team

[biaaa]

No doesnt work.

I have allready seen post with this comment, I tried it out but this works not.

Is there any other way?

Tahnks


pinaki wrote: Hi biaaa,

Have a look at this post

http://wiki.vtiger.com/index.php/Developers_How_To%27s#How_to_set_username_and_password_as_default

Let me know if this helps or not.

Thanks
Pinaki
vTiger Team

[pinaki]

Can you access your database? If you can then try this query at the sql prompt:

select * from vtiger_users;

Is there any user called admin in any there?

Thanks
Pinaki
vTiger Team

[biaaa]

pinaki wrote: Can you access your database? If you can then try this query at the sql prompt:

select * from vtiger_users;

Is there any user called admin in any there?

Thanks
Pinaki
vTiger Team

I dont know if it allredy installed into mysql - take a look:

I dont see there any data in the database.

http://www.stooorage.com/show/7/8347_scr1.jpg

[biaaa]

Because if I log into my db there are 2 things:

information_schema - I dont know what that is.

and

vt_exakt-sk_com - this is the main db which I have set for Vtiger - but it looks empty.

[pinaki]

Hi,

The image here shows the information_schema database and not the vt_exakt-sk_com database architecture. Can you check that the database vt_exakt-sk_com exists and send me a snapshot of that? From here it looks like your database is not getting filled with user data.

Are you installing it on a hosted server? Some hosted servers will not have some php extensions required by vtiger enabled.

Can you create a php file with code:

<?php
phpinfo();
?>

and check the output in browser. Check that the pre-requisites for vtiger are met using the following link:

http://wiki.vtiger.com/index.php/Vtiger_CRM_5.0.4_-_Installation_Manual_for_Linux#Prerequisites_2

Come back to us for any further assistance.

Thanks
Pinaki
vTiger Team