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marcydarcy
Joined: 14 Mar 2008
Posts: 18
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| Posted: Mon Aug 25, 2008 8:57 am Post subject: Login trouble after server change |
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Dear all,
We're using VTiger 5.0.4 but after my provider moved my page internally on a new server Login is impossible.
Code: "You must specify a valid username and password."
If I look at the database content using phpmyadmin everything seems to be alright. The user table is existing no problem at all.
Only idea i have right now is that vtiger could be struggeling with the database server.
Code: dbXXXX.mydbserver.com
Is it possible that Vtiger is not able to connect to this server?
regards
Marcy |
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jyoung2k
Joined: 27 Jun 2008
Posts: 9
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| Posted: Mon Aug 25, 2008 3:34 pm Post subject: Login trouble after server change |
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| Did they move the database also.. occasionally I move a db l and all the passwords are changed due to character translation issues.. reset your admin password via your database and see if thats the issue. |
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marcydarcy
Joined: 14 Mar 2008
Posts: 18
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| Posted: Tue Aug 26, 2008 10:39 am Post subject: Re: Login trouble after server change |
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Which value do i have to replace?
user_password
user_hash
confirm_password
Which of those do i have to crypt by MD5?
thanks a lot in advance
marcy |
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jyoung2k
Joined: 27 Jun 2008
Posts: 9
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| Posted: Tue Aug 26, 2008 4:53 pm Post subject: Re: Login trouble after server change |
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| i think you remove the md5 from crypt and set the password to adpexzg3FUZAk |
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marcydarcy
Joined: 14 Mar 2008
Posts: 18
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| Posted: Tue Aug 26, 2008 7:00 pm Post subject: |
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Works fine so far but if I go to users menu the user list is empty. Database entries are allright.
Greez
Marcy |
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bangstudio
Joined: 02 Dec 2006
Posts: 56
Location: Arzignano, Vicenza
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| Posted: Sat Sep 06, 2008 1:20 pm Post subject: |
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can explain step by step
i've moved on new server too
qhat i've to do to login?
ù
thanks |
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bangstudio
Joined: 02 Dec 2006
Posts: 56
Location: Arzignano, Vicenza
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| Posted: Sat Sep 06, 2008 1:27 pm Post subject: |
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i mean...
what i have to write in
user_password
user_hash
confirm_password
to set my password to "admin"? |
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