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Problem Logging in after fresh install
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dschild



Joined: 22 Aug 2008
Posts: 2

Posted: Fri Aug 22, 2008 7:31 pm    Post subject: Problem Logging in after fresh install  

Fresh install on my LAMP server
Apache2 php5.2.0
vtiger 5.0.4

php.ini
max_execution_time = 600 ; Maximum execution time of each script, in seconds
max_input_time = 240 ; Maximum amount of time each script may spend parsing request data
memory_limit = 512M

SugarCRM no problem. Seems to work fine.

I can't get vtiger to work.

when I login I get:

Fatal error: Uncaught exception 'Exception' with message 'result is not an object' in /home/www/vtiger.genesis2010.com/include/database/PearDatabase.php:590 Stack trace: #0 /home/www/vtiger.genesis2010.com/modules/Users/Users.php(916): PearDatabase->query_result(NULL, 0, NULL) #1 /home/www/vtiger.genesis2010.com/modules/Users/CreateUserPrivilegeFile.php(36): Users->retrieve_entity_info('1', 'Users') #2 /home/www/vtiger.genesis2010.com/modules/Users/Authenticate.php(67): createUserPrivilegesfile('1') #3 /home/www/vtiger.genesis2010.com/index.php(616): include('/home/www/vtige...') #4 {main} thrown in /home/www/vtiger.genesis2010.com/include/database/PearDatabase.php on line 590
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cuceco



Joined: 18 Nov 2008
Posts: 2

Posted: Tue Nov 18, 2008 5:49 am    Post subject: Problem Logging in after fresh install  

Hi,

I installed Vtiger 5.04 and integrated it with joomla1.0. But after installing,When logging in Vtiger (using http://pp.innovks.com/vtigercrm/index.php) as admin im getting the error:


Fatal error: Uncaught exception 'Exception' with message 'result is not an object' in /hsphere/local/home/visioncatalyst/pp.innovks.com/vtigercrm/include/database/PearDatabase.php:590 Stack trace: #0 /hsphere/local/home/visioncatalyst/pp.innovks.com/vtigercrm/modules/Users/Users.php(916): PearDatabase->query_result(NULL, 0, NULL) #1 /hsphere/local/home/visioncatalyst/pp.innovks.com/vtigercrm/modules/Users/CreateUserPrivilegeFile.php(36): Users->retrieve_entity_info('1', 'Users') #2 /hsphere/local/home/visioncatalyst/pp.innovks.com/vtigercrm/modules/Users/Authenticate.php(67): createUserPrivilegesfile('1') #3 /hsphere/local/home/visioncatalyst/pp.innovks.com/vtigercrm/index.php(616): include('/hsphere/local/...') #4 {main} thrown in /hsphere/local/home/visioncatalyst/pp.innovks.com/vtigercrm/include/database/PearDatabase.php on line 590


Is this problem already solved?Can anyone tell me where am i wrong and please provide me a solution for it.

Cuceco
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tbor



Joined: 01 Dec 2008
Posts: 6
Location: Switzerland

Posted: Mon Dec 01, 2008 3:58 pm    Post subject: Re: Problem Logging in after fresh install  

Hi, I got exactly the same error after a restore. Did you find a solution?

Thx
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