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Recalculate Permissions returns blank page -- new server
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kcassio



Joined: 02 May 2008
Posts: 41
Location: Denver Metro, Colorado

Posted: Tue Aug 12, 2008 12:07 am    Post subject: Recalculate Permissions returns blank page -- new server  

Hello,

I'm migrating my vtiger 5.0.3 from one server to a new server. Everything is working perfectly except one small issue. Whenever I click the "recalculate permissions" button in Settings, it returns a blank page (in Firefox) or (Page cannot be displayed) in IE. It seems to be (at least) starting to write to the user_privileges directory, but then just never finishes. (Or at least never returns me to vtiger.)

Any thoughts would be so greatly appreciated. We want to complete the migration by noon tomorrow. (8/12.)

New server is Fedora core 8, Apache 2.2.8, MySql 5.0.45, PHP 5.2.6. And yes, the php 5.2 patch is installed.

Thank you,
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kcassio



Joined: 02 May 2008
Posts: 41
Location: Denver Metro, Colorado

Posted: Tue Aug 12, 2008 2:53 pm    Post subject: Recalculate Permissions returns blank page -- new server  

Got it ... it was a timeout issue.
Max_execution_time in php.ini was too low.
Changed from default, 30 seconds - 120 seconds!
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