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Can't send webmail with User Details (eg:$accounts-salutati
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12AllMarketing



Joined: 30 Apr 2008
Posts: 30

Posted: Fri Aug 08, 2008 11:12 am    Post subject: Can't send webmail with User Details (eg:$accounts-salutati  

Hi

I can send webmail, without any problems.

But if I try to use a template with user/account details such as $accounts-salutation$, then I get the following error:

Code: Fatal error: Uncaught exception 'Exception' with message 'result is not an object' in /home/soludem1/public_html/infobrugge/include/database/PearDatabase.php:590 Stack trace: #0 /home/soludem1/public_html/infobrugge/include/utils/CommonUtils.php(2538): PearDatabase->query_result(false, 0, 'salutation') #1 /home/soludem1/public_html/infobrugge/modules/Emails/mailsend.php(168): getMergedDescription() #2 /home/soludem1/public_html/infobrugge/modules/Emails/Save.php(273): include('/home/soludem1/...') #3 /home/soludem1/public_html/infobrugge/index.php(616): include('/home/soludem1/...') #4 {main} thrown in /home/soludem1/public_html/infobrugge/include/database/PearDatabase.php on line 590

What could be the reason?
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vikas



Joined: 01 Aug 2008
Posts: 27

Posted: Wed Aug 13, 2008 10:26 am    Post subject: Re: Can't send webmail with User Details (eg:$accounts-salut  

hi,
From vtiger prespective an account refers to a company, so we do not have account salutation.
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12AllMarketing



Joined: 30 Apr 2008
Posts: 30

Posted: Wed Aug 13, 2008 11:43 am    Post subject: Re: Can't send webmail with User Details (eg:$accounts-salut  

I found the problem.

I can send indeed to contacts.

But I can't use fields I created myself.

That is really anoying.
Can you help me with that please?
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