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5.04 Portal login problems ... still
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bradcook



Joined: 06 Aug 2008
Posts: 5
Location: Glass House Mountains, Australia

Posted: Fri Aug 08, 2008 1:01 am    Post subject: 5.04 Portal login problems ... still  

Hi all,

After checking & applying all the fixes in these forums, I still have login failures with Portal 5.04.

My build is CentOS 5.2, with PHP 5.2.2 and Apache 2.2.3 (actually the trixbox 2.6.0.7 ISO build, updated)

Have done the following to date :
- confirmed vtiger otherwise works fine
- made sure 5.04 portal is on vtiger 5.04
- applied the 5.2 php patch
- confirmed curl extensions are compiled into php
- confirmed not subdomain/redirected
- applied the ticket #5303 (not using https but had to try)
- with DEBUG logging enabled I see no errors in vtigercrm.log
- contact has been added albeit with minimum details
- confirmed portal user = yes (allowed date range also correct)
- contact received password email okay

With display_errors on, I see the error : Response not of type text/xml

Can anyone suggest anything else I should consider, to get portal 5.04 accepting logins ?

Thanks in anticipation
Brad
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vikas



Joined: 01 Aug 2008
Posts: 27

Posted: Tue Aug 12, 2008 1:06 pm    Post subject: Re: 5.04 Portal login problems ... still  

hi bradcook,
when display_error is on can u tel what can you see in the response section or if possible can you send a snapshot of the error screen.
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bradcook



Joined: 06 Aug 2008
Posts: 5
Location: Glass House Mountains, Australia

Posted: Tue Aug 12, 2008 11:56 pm    Post subject: Re: 5.04 Portal login problems ... still  

Hello Vikas,

Thanks for replying :)

Response data is fairly long so have attached the page saved as txt.

Hoping it can help !

Cheers,
Brad
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rhoobler



Joined: 29 Aug 2005
Posts: 39

Posted: Wed Aug 20, 2008 4:32 pm    Post subject: Re: 5.04 Portal login problems ... still  

I'm having the same problem. I got to the point where I could see the response was text/html not text/xml. But couldn't find where to fix it.

Thanks,

Roy
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rhoobler



Joined: 29 Aug 2005
Posts: 39

Posted: Sun Aug 24, 2008 8:21 pm    Post subject: Re: 5.04 Portal login problems ... still  

This is my response... Any suggestions?

Error Message

Response not of type text/xml

request

POST /vtigercrm/vtigerservice.php?service=customerportal HTTP/1.0
User-Agent: NuSOAP/0.6.7 (1.1)
Host: www.connectcomputing.com
Content-Type: text/xml; charset=UTF-8
SOAPAction: "http://www.connectcomputing.com/vtigercrm"
Content-Length: 663

<?xml version="1.0" encoding="UTF-8"?><SOAP-ENV:Envelope SOAP-ENV:encodingStyle="http://schemas.xmlsoap.org/soap/encoding/" xmlns:SOAP-ENV="http://schemas.xmlsoap.org/soap/envelope/" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:SOAP-ENC="http://schemas.xmlsoap.org/soap/encoding/" xmlns:si="http://soapinterop.org/xsd"><SOAP-ENV:Body><ns1:authenticate_user xmlns:ns1="http://www.connectcomputing.com/vtigercrm"><user_name xsi:type="xsd:string">sales@connectcomputing.com</user_name><user_password xsi:type="xsd:string">***</user_password></ns1:authenticate_user></SOAP-ENV:Body></SOAP-ENV:Envelope>

response

HTTP/1.1 200 OK
Date: Sun, 24 Aug 2008 20:17:33 GMT
Server: Apache/2.2.3 (Unix) mod_ssl/2.2.3 OpenSSL/0.9.7d mod_jk/1.2.19
X-Powered-By: PHP/5.2.2
Vary: Accept-Encoding
Connection: close
Content-Type: text/html


<html><head><title>NuSOAP: customerportal</title>
<style type="text/css">
body { font-family: arial; color: #000000; background-color: #ffffff; margin: 0px 0px 0px 0px; }
p { font-family: arial; color: #000000; margin-top: 0px; margin-bottom: 12px; }
pre { background-color: silver; padding: 5px; font-family: Courier New; font-size: x-small; color: #000000;}
ul { margin-top: 10px; margin-left: 20px; }
li { list-style-type: none; margin-top: 10px; color: #000000; }
.content{
margin-left: 0px; padding-bottom: 2em; }
.nav {
padding-top: 10px; padding-bottom: 10px; padding-left: 15px; font-size: .70em;
margin-top: 10px; margin-left: 0px; color: #000000;
background-color: #ccccff; width: 20%; margin-left: 20px; margin-top: 20px; }
.title {
font-family: arial; font-size: 26px; color: #ffffff;
background-color: #999999; width: 105%; margin-left: 0px;
padding-top: 10px; padding-bottom: 10px; padding-left: 15px;}
.hidden {
position: absolute; visibility: hidden; z-index: 200; left: 250px; top: 100px;
font-family: arial; overflow: hidden; width: 600;
padding: 20px; font-size: 10px; background-color: #999999;
layer-background-color:#FFFFFF; }
a,a:active { color: charcoal; font-weight: bold; }
a:visited { color: #666666; font-weight: bold; }
a:hover { color: cc3300; font-weight: bold; }
</style>
<script language="JavaScript" type="text/javascript">
<!--
// POP-UP CAPTIONS...
function lib_bwcheck(){ //Browsercheck (needed)
this.ver=navigator.appVersion
this.agent=navigator.userAgent
this.dom=document.getElementById?1:0
this.opera5=this.agent.indexOf("Opera 5")>-1
this.ie5=(this.ver.indexOf("MSIE 5")>-1 && this.dom && !this.opera5)?1:0;
this.ie6=(this.ver.indexOf("MSIE 6")>-1 && this.dom && !this.opera5)?1:0;
this.ie4=(document.all && !this.dom && !this.opera5)?1:0;
this.ie=this.ie4||this.ie5||this.ie6
this.mac=this.agent.indexOf("Mac")>-1
this.ns6=(this.dom && parseInt(this.ver) >= 5) ?1:0;
this.ns4=(document.layers && !this.dom)?1:0;
this.bw=(this.ie6 || this.ie5 || this.ie4 || this.ns4 || this.ns6 || this.opera5)
return this
}
var bw = new lib_bwcheck()
//Makes crossbrowser object.
function makeObj(obj){
this.evnt=bw.dom? document.getElementById(obj):bw.ie4?document.all[obj]:bw.ns4?document.layers[obj]:0;
if(!this.evnt) return false
this.css=bw.dom||bw.ie4?this.evnt.style:bw.ns4?this.evnt:0;
this.wref=bw.dom||bw.ie4?this.evnt:bw.ns4?this.css.document:0;
this.writeIt=b_writeIt;
return this
}
// A unit of measure that will be added when setting the position of a layer.
//var px = bw.ns4||window.opera?"":"px";
function b_writeIt(text){
if (bw.ns4){this.wref.write(text);this.wref.close()}
else this.wref.innerHTML = text
}
//Shows the messages
var oDesc;
function popup(divid){
if(oDesc = new makeObj(divid)){
oDesc.css.visibility = "visible"
}
}
function popout(){ // Hides message
if(oDesc) oDesc.css.visibility = "hidden"
}
//-->
</script>
</head>
<body>
<div class=content>
<br><br>
<div class=title>customerportal</div>
<div class=nav>
<p>View the <a href="/vtigercrm/vtigerservice.php?service=customerportal&wsdl">WSDL</a> for the service.
Click on an operation name to view it&apos;s details.</p>
<ul><li><a href='#' onclick="popout();popup('authenticate_user')">authenticate_user</a></li><div id='authenticate_user' class='hidden'>
<a href='#' onclick='popout()'><font color='#ffffff'>Close</font></a><br><br><font color='white'>Name:</font> authenticate_user<br><font color='white'>Binding:</font> customerportalBinding<br><font color='white'>Endpoint:</font> http://www.connectcomputing.com/vtigercrm/vtigerservice.php<br><font color='white'>SoapAction:</font> http://www.connectcomputing.com/vtigercrm/vtigerservice.php/authenticate_user<br><font color='white'>Style:</font> rpc<br><font color='white'>Input:</font><br>&nbsp;&nbsp;use: encoded<br>&nbsp;&nbsp;namespace: http://www.vtiger.com/products/crm<br>&nbsp;&nbsp;encodingStyle: http://schemas.xmlsoap.org/soap/encoding/<br>&nbsp;&nbsp;message: authenticate_userRequest<br>&nbsp;&nbsp;parts:<br>&nbsp;&nbsp;&nbsp;&nbsp;fieldname: tns:common_array<br><font color='white'>Output:</font><br>&nbsp;&nbsp;use: encoded<br>&nbsp;&nbsp;namespace: http://www.vtiger.com/products/crm<br>&nbsp;&nbsp;encodingStyle: http://schemas.xmlsoap.org/soap/encoding/<br>&nbsp;&nbsp;message: authenticate_userResponse<br>&nbsp;&nbsp;parts:<br>&nbsp;&nbsp;&nbsp;&nbsp;return: tns:common_array<br><font color='white'>Namespace:</font> http://www.vtiger.com/products/crm<br><font color='white'>Transport:</font> http://schemas.xmlsoap.org/soap/http<br><font color='white'>Documentation:</font> <br></div><li><a href='#' onclick="popout();popup('change_password')">change_password</a></li><div id='change_password' class='hidden'>
<a href='#' onclick='popout()'><font color='#ffffff'>Close</font></a><br><br><font color='white'>Name:</font> change_password<br><font color='white'>Binding:</font> customerportalBinding<br><font color='white'>Endpoint:</font> http://www.connectcomputing.com/vtigercrm/vtigerservice.php<br><font color='white'>SoapAction:</font> http://www.connectcomputing.com/vtigercrm/vtigerservice.php/change_password<br><font color='white'>Style:</font> rpc<br><font color='white'>Input:</font><br>&nbsp;&nbsp;use: encoded<br>&nbsp;&nbsp;namespace: http://www.vtiger.com/products/crm<br>&nbsp;&nbsp;encodingStyle: http://schemas.xmlsoap.org/soap/encoding/<br>&nbsp;&nbsp;message: change_passwordRequest<br>&nbsp;&nbsp;parts:<br>&nbsp;&nbsp;&nbsp;&nbsp;fieldname: tns:common_array<br><font color='white'>Output:</font><br>&nbsp;&nbsp;use: encoded<br>&nbsp;&nbsp;namespace: http://www.vtiger.com/products/crm<br>&nbsp;&nbsp;encodingStyle: http://schemas.xmlsoap.org/soap/encoding/<br>&nbsp;&nbsp;message: change_passwordResponse<br>&nbsp;&nbsp;parts:<br>&nbsp;&nbsp;&nbsp;&nbsp;return: tns:common_array<br><font color='white'>Namespace:</font> http://www.vtiger.com/products/crm<br><font color='white'>Transport:</font> http://schemas.xmlsoap.org/soap/http<br><font color='white'>Documentation:</font> <br></div><li><a href='#' onclick="popout();popup('create_ticket')">create_ticket</a></li><div id='create_ticket' class='hidden'>
<a href='#' onclick='popout()'><font color='#ffffff'>Close</font></a><br><br><font color='white'>Name:</font> create_ticket<br><font color='white'>Binding:</font> customerportalBinding<br><font color='white'>Endpoint:</font> http://www.connectcomputing.com/vtigercrm/vtigerservice.php<br><font color='white'>SoapAction:</font> http://www.connectcomputing.com/vtigercrm/vtigerservice.php/create_ticket<br><font color='white'>Style:</font> rpc<br><font color='white'>Input:</font><br>&nbsp;&nbsp;use: encoded<br>&nbsp;&nbsp;namespace: http://www.vtiger.com/products/crm<br>&nbsp;&nbsp;encodingStyle: http://schemas.xmlsoap.org/soap/encoding/<br>&nbsp;&nbsp;message: create_ticketRequest<br>&nbsp;&nbsp;parts:<br>&nbsp;&nbsp;&nbsp;&nbsp;fieldname: tns:common_array<br><font color='white'>Output:</font><br>&nbsp;&nbsp;use: encoded<br>&nbsp;&nbsp;namespace: http://www.vtiger.com/products/crm<br>&nbsp;&nbsp;encodingStyle: http://schemas.xmlsoap.org/soap/encoding/<br>&nbsp;&nbsp;message: create_ticketResponse<br>&nbsp;&nbsp;parts:<br>&nbsp;&nbsp;&nbsp;&nbsp;return: tns:common_array<br><font color='white'>Namespace:</font> http://www.vtiger.com/products/crm<br><font color='white'>Transport:</font> http://schemas.xmlsoap.org/soap/http<br><font color='white'>Documentation:</font> <br></div><li><a href='#' onclick="popout();popup('get_tickets_list')">get_tickets_list</a></li><div id='get_tickets_list' class='hidden'>
<a href='#' onclick='popout()'><font color='#ffffff'>Close</font></a><br><br><font color='white'>Name:</font> get_tickets_list<br><font color='white'>Binding:</font> customerportalBinding<br><font color='white'>Endpoint:</font> http://www.connectcomputing.com/vtigercrm/vtigerservice.php<br><font color='white'>SoapAction:</font> http://www.connectcomputing.com/vtigercrm/vtigerservice.php/get_tickets_list<br><font color='white'>Style:</font> rpc<br><font color='white'>Input:</font><br>&nbsp;&nbsp;use: encoded<br>&nbsp;&nbsp;namespace: http://www.vtiger.com/products/crm<br>&nbsp;&nbsp;encodingStyle: http://schemas.xmlsoap.org/soap/encoding/<br>&nbsp;&nbsp;message: get_tickets_listRequest<br>&nbsp;&nbsp;parts:<br>&nbsp;&nbsp;&nbsp;&nbsp;fieldname: tns:common_array<br><font color='white'>Output:</font><br>&nbsp;&nbsp;use: encoded<br>&nbsp;&nbsp;namespace: http://www.vtiger.com/products/crm<br>&nbsp;&nbsp;encodingStyle: http://schemas.xmlsoap.org/soap/encoding/<br>&nbsp;&nbsp;message: get_tickets_listResponse<br>&nbsp;&nbsp;parts:<br>&nbsp;&nbsp;&nbsp;&nbsp;return: tns:common_array<br><font color='white'>Namespace:</font> http://www.vtiger.com/products/crm<br><font color='white'>Transport:</font> http://schemas.xmlsoap.org/soap/http<br><font color='white'>Documentation:</font> <br></div><li><a href='#' onclick="popout();popup('get_ticket_comments')">get_ticket_comments</a></li><div id='get_ticket_comments' class='hidden'>
<a href='#' onclick='popout()'><font color='#ffffff'>Close</font></a><br><br><font color='white'>Name:</font> get_ticket_comments<br><font color='white'>Binding:</font> customerportalBinding<br><font color='white'>Endpoint:</font> http://www.connectcomputing.com/vtigercrm/vtigerservice.php<br><font color='white'>SoapAction:</font> http://www.connectcomputing.com/vtigercrm/vtigerservice.php/get_ticket_comments<br><font color='white'>Style:</font> rpc<br><font color='white'>Input:</font><br>&nbsp;&nbsp;use: encoded<br>&nbsp;&nbsp;namespace: http://www.vtiger.com/products/crm<br>&nbsp;&nbsp;encodingStyle: http://schemas.xmlsoap.org/soap/encoding/<br>&nbsp;&nbsp;message: get_ticket_commentsRequest<br>&nbsp;&nbsp;parts:<br>&nbsp;&nbsp;&nbsp;&nbsp;fieldname: tns:common_array<br><font color='white'>Output:</font><br>&nbsp;&nbsp;use: encoded<br>&nbsp;&nbsp;namespace: http://www.vtiger.com/products/crm<br>&nbsp;&nbsp;encodingStyle: http://schemas.xmlsoap.org/soap/encoding/<br>&nbsp;&nbsp;message: get_ticket_commentsResponse<br>&nbsp;&nbsp;parts:<br>&nbsp;&nbsp;&nbsp;&nbsp;return: tns:common_array<br><font color='white'>Namespace:</font> http://www.vtiger.com/products/crm<br><font color='white'>Transport:</font> http://schemas.xmlsoap.org/soap/http<br><font color='white'>Documentation:</font> <br></div><li><a href='#' onclick="popout();popup('get_combo_values')">get_combo_values</a></li><div id='get_combo_values' class='hidden'>
<a href='#' onclick='popout()'><font color='#ffffff'>Close</font></a><br><br><font color='white'>Name:</font> get_combo_values<br><font color='white'>Binding:</font> customerportalBinding<br><font color='white'>Endpoint:</font> http://www.connectcomputing.com/vtigercrm/vtigerservice.php<br><font color='white'>SoapAction:</font> http://www.connectcomputing.com/vtigercrm/vtigerservice.php/get_combo_values<br><font color='white'>Style:</font> rpc<br><font color='white'>Input:</font><br>&nbsp;&nbsp;use: encoded<br>&nbsp;&nbsp;namespace: http://www.vtiger.com/products/crm<br>&nbsp;&nbsp;encodingStyle: http://schemas.xmlsoap.org/soap/encoding/<br>&nbsp;&nbsp;message: get_combo_valuesRequest<br>&nbsp;&nbsp;parts:<br>&nbsp;&nbsp;&nbsp;&nbsp;fieldname: tns:common_array<br><font color='white'>Output:</font><br>&nbsp;&nbsp;use: encoded<br>&nbsp;&nbsp;namespace: http://www.vtiger.com/products/crm<br>&nbsp;&nbsp;encodingStyle: http://schemas.xmlsoap.org/soap/encoding/<br>&nbsp;&nbsp;message: get_combo_valuesResponse<br>&nbsp;&nbsp;parts:<br>&nbsp;&nbsp;&nbsp;&nbsp;return: tns:common_array<br><font color='white'>Namespace:</font> http://www.vtiger.com/products/crm<br><font color='white'>Transport:</font> http://schemas.xmlsoap.org/soap/http<br><font color='white'>Documentation:</font> <br></div><li><a href='#' onclick="popout();popup('get_KBase_details')">get_KBase_details</a></li><div id='get_KBase_details' class='hidden'>
<a href='#' onclick='popout()'><font color='#ffffff'>Close</font></a><br><br><font color='white'>Name:</font> get_KBase_details<br><font color='white'>Binding:</font> customerportalBinding<br><font color='white'>Endpoint:</font> http://www.connectcomputing.com/vtigercrm/vtigerservice.php<br><font color='white'>SoapAction:</font> http://www.connectcomputing.com/vtigercrm/vtigerservice.php/get_KBase_details<br><font color='white'>Style:</font> rpc<br><font color='white'>Input:</font><br>&nbsp;&nbsp;use: encoded<br>&nbsp;&nbsp;namespace: http://www.vtiger.com/products/crm<br>&nbsp;&nbsp;encodingStyle: http://schemas.xmlsoap.org/soap/encoding/<br>&nbsp;&nbsp;message: get_KBase_detailsRequest<br>&nbsp;&nbsp;parts:<br>&nbsp;&nbsp;&nbsp;&nbsp;fieldname: tns:common_array<br><font color='white'>Output:</font><br>&nbsp;&nbsp;use: encoded<br>&nbsp;&nbsp;namespace: http://www.vtiger.com/products/crm<br>&nbsp;&nbsp;encodingStyle: http://schemas.xmlsoap.org/soap/encoding/<br>&nbsp;&nbsp;message: get_KBase_detailsResponse<br>&nbsp;&nbsp;parts:<br>&nbsp;&nbsp;&nbsp;&nbsp;return: tns:common_array1<br><font color='white'>Namespace:</font> http://www.vtiger.com/products/crm<br><font color='white'>Transport:</font> http://schemas.xmlsoap.org/soap/http<br><font color='white'>Documentation:</font> <br></div><li><a href='#' onclick="popout();popup('save_faq_comment')">save_faq_comment</a></li><div id='save_faq_comment' class='hidden'>
<a href='#' onclick='popout()'><font color='#ffffff'>Close</font></a><br><br><font color='white'>Name:</font> save_faq_comment<br><font color='white'>Binding:</font> customerportalBinding<br><font color='white'>Endpoint:</font> http://www.connectcomputing.com/vtigercrm/vtigerservice.php<br><font color='white'>SoapAction:</font> http://www.connectcomputing.com/vtigercrm/vtigerservice.php/save_faq_comment<br><font color='white'>Style:</font> rpc<br><font color='white'>Input:</font><br>&nbsp;&nbsp;use: encoded<br>&nbsp;&nbsp;namespace: http://www.vtiger.com/products/crm<br>&nbsp;&nbsp;encodingStyle: http://schemas.xmlsoap.org/soap/encoding/<br>&nbsp;&nbsp;message: save_faq_commentRequest<br>&nbsp;&nbsp;parts:<br>&nbsp;&nbsp;&nbsp;&nbsp;fieldname: tns:common_array<br><font color='white'>Output:</font><br>&nbsp;&nbsp;use: encoded<br>&nbsp;&nbsp;namespace: http://www.vtiger.com/products/crm<br>&nbsp;&nbsp;encodingStyle: http://schemas.xmlsoap.org/soap/encoding/<br>&nbsp;&nbsp;message: save_faq_commentResponse<br>&nbsp;&nbsp;parts:<br>&nbsp;&nbsp;&nbsp;&nbsp;return: tns:common_array<br><font color='white'>Namespace:</font> http://www.vtiger.com/products/crm<br><font color='white'>Transport:</font> http://schemas.xmlsoap.org/soap/http<br><font color='white'>Documentation:</font> <br></div><li><a href='#' onclick="popout();popup('update_ticket_comment')">update_ticket_comment</a></li><div id='update_ticket_comment' class='hidden'>
<a href='#' onclick='popout()'><font color='#ffffff'>Close</font></a><br><br><font color='white'>Name:</font> update_ticket_comment<br><font color='white'>Binding:</font> customerportalBinding<br><font color='white'>Endpoint:</font> http://www.connectcomputing.com/vtigercrm/vtigerservice.php<br><font color='white'>SoapAction:</font> http://www.connectcomputing.com/vtigercrm/vtigerservice.php/update_ticket_comment<br><font color='white'>Style:</font> rpc<br><font color='white'>Input:</font><br>&nbsp;&nbsp;use: encoded<br>&nbsp;&nbsp;namespace: http://www.vtiger.com/products/crm<br>&nbsp;&nbsp;encodingStyle: http://schemas.xmlsoap.org/soap/encoding/<br>&nbsp;&nbsp;message: update_ticket_commentRequest<br>&nbsp;&nbsp;parts:<br>&nbsp;&nbsp;&nbsp;&nbsp;fieldname: tns:common_array<br><font color='white'>Output:</font><br>&nbsp;&nbsp;use: encoded<br>&nbsp;&nbsp;namespace: http://www.vtiger.com/products/crm<br>&nbsp;&nbsp;encodingStyle: http://schemas.xmlsoap.org/soap/encoding/<br>&nbsp;&nbsp;message: update_ticket_commentResponse<br>&nbsp;&nbsp;parts:<br>&nbsp;&nbsp;&nbsp;&nbsp;return: tns:common_array<br><font color='white'>Namespace:</font> http://www.vtiger.com/products/crm<br><font color='white'>Transport:</font> http://schemas.xmlsoap.org/soap/http<br><font color='white'>Documentation:</font> <br></div><li><a href='#' onclick="popout();popup('close_current_ticket')">close_current_ticket</a></li><div id='close_current_ticket' class='hidden'>
<a href='#' onclick='popout()'><font color='#ffffff'>Close</font></a><br><br><font color='white'>Name:</font> close_current_ticket<br><font color='white'>Binding:</font> customerportalBinding<br><font color='white'>Endpoint:</font> http://www.connectcomputing.com/vtigercrm/vtigerservice.php<br><font color='white'>SoapAction:</font> http://www.connectcomputing.com/vtigercrm/vtigerservice.php/close_current_ticket<br><font color='white'>Style:</font> rpc<br><font color='white'>Input:</font><br>&nbsp;&nbsp;use: encoded<br>&nbsp;&nbsp;namespace: http://www.vtiger.com/products/crm<br>&nbsp;&nbsp;encodingStyle: http://schemas.xmlsoap.org/soap/encoding/<br>&nbsp;&nbsp;message: close_current_ticketRequest<br>&nbsp;&nbsp;parts:<br>&nbsp;&nbsp;&nbsp;&nbsp;fieldname: tns:common_array<br><font color='white'>Output:</font><br>&nbsp;&nbsp;use: encoded<br>&nbsp;&nbsp;namespace: http://www.vtiger.com/products/crm<br>&nbsp;&nbsp;encodingStyle: http://schemas.xmlsoap.org/soap/encoding/<br>&nbsp;&nbsp;message: close_current_ticketResponse<br>&nbsp;&nbsp;parts:<br>&nbsp;&nbsp;&nbsp;&nbsp;return: xsd:string<br><font color='white'>Namespace:</font> http://www.vtiger.com/products/crm<br><font color='white'>Transport:</font> http://schemas.xmlsoap.org/soap/http<br><font color='white'>Documentation:</font> <br></div><li><a href='#' onclick="popout();popup('update_login_details')">update_login_details</a></li><div id='update_login_details' class='hidden'>
<a href='#' onclick='popout()'><font color='#ffffff'>Close</font></a><br><br><font color='white'>Name:</font> update_login_details<br><font color='white'>Binding:</font> customerportalBinding<br><font color='white'>Endpoint:</font> http://www.connectcomputing.com/vtigercrm/vtigerservice.php<br><font color='white'>SoapAction:</font> http://www.connectcomputing.com/vtigercrm/vtigerservice.php/update_login_details<br><font color='white'>Style:</font> rpc<br><font color='white'>Input:</font><br>&nbsp;&nbsp;use: encoded<br>&nbsp;&nbsp;namespace: http://www.vtiger.com/products/crm<br>&nbsp;&nbsp;encodingStyle: http://schemas.xmlsoap.org/soap/encoding/<br>&nbsp;&nbsp;message: update_login_detailsRequest<br>&nbsp;&nbsp;parts:<br>&nbsp;&nbsp;&nbsp;&nbsp;fieldname: tns:common_array<br><font color='white'>Output:</font><br>&nbsp;&nbsp;use: encoded<br>&nbsp;&nbsp;namespace: http://www.vtiger.com/products/crm<br>&nbsp;&nbsp;encodingStyle: http://schemas.xmlsoap.org/soap/encoding/<br>&nbsp;&nbsp;message: update_login_detailsResponse<br>&nbsp;&nbsp;parts:<br>&nbsp;&nbsp;&nbsp;&nbsp;return: xsd:string<br><font color='white'>Namespace:</font> http://www.vtiger.com/products/crm<br><font color='white'>Transport:</font> http://schemas.xmlsoap.org/soap/http<br><font color='white'>Documentation:</font> <br></div><li><a href='#' onclick="popout();popup('send_mail_for_password')">send_mail_for_password</a></li><div id='send_mail_for_password' class='hidden'>
<a href='#' onclick='popout()'><font color='#ffffff'>Close</font></a><br><br><font color='white'>Name:</font> send_mail_for_password<br><font color='white'>Binding:</font> customerportalBinding<br><font color='white'>Endpoint:</font> http://www.connectcomputing.com/vtigercrm/vtigerservice.php<br><font color='white'>SoapAction:</font> http://www.connectcomputing.com/vtigercrm/vtigerservice.php/send_mail_for_password<br><font color='white'>Style:</font> rpc<br><font color='white'>Input:</font><br>&nbsp;&nbsp;use: encoded<br>&nbsp;&nbsp;namespace: http://www.vtiger.com/products/crm<br>&nbsp;&nbsp;encodingStyle: http://schemas.xmlsoap.org/soap/encoding/<br>&nbsp;&nbsp;message: send_mail_for_passwordRequest<br>&nbsp;&nbsp;parts:<br>&nbsp;&nbsp;&nbsp;&nbsp;email: xsd:string<br><font color='white'>Output:</font><br>&nbsp;&nbsp;use: encoded<br>&nbsp;&nbsp;namespace: http://www.vtiger.com/products/crm<br>&nbsp;&nbsp;encodingStyle: http://schemas.xmlsoap.org/soap/encoding/<br>&nbsp;&nbsp;message: send_mail_for_passwordResponse<br>&nbsp;&nbsp;parts:<br>&nbsp;&nbsp;&nbsp;&nbsp;return: xsd:string<br><font color='white'>Namespace:</font> http://www.vtiger.com/products/crm<br><font color='white'>Transport:</font> http://schemas.xmlsoap.org/soap/http<br><font color='white'>Documentation:</font> <br></div><li><a href='#' onclick="popout();popup('get_ticket_creator')">get_ticket_creator</a></li><div id='get_ticket_creator' class='hidden'>
<a href='#' onclick='popout()'><font color='#ffffff'>Close</font></a><br><br><font color='white'>Name:</font> get_ticket_creator<br><font color='white'>Binding:</font> customerportalBinding<br><font color='white'>Endpoint:</font> http://www.connectcomputing.com/vtigercrm/vtigerservice.php<br><font color='white'>SoapAction:</font> http://www.connectcomputing.com/vtigercrm/vtigerservice.php/get_ticket_creator<br><font color='white'>Style:</font> rpc<br><font color='white'>Input:</font><br>&nbsp;&nbsp;use: encoded<br>&nbsp;&nbsp;namespace: http://www.vtiger.com/products/crm<br>&nbsp;&nbsp;encodingStyle: http://schemas.xmlsoap.org/soap/encoding/<br>&nbsp;&nbsp;message: get_ticket_creatorRequest<br>&nbsp;&nbsp;parts:<br>&nbsp;&nbsp;&nbsp;&nbsp;fieldname: tns:common_array<br><font color='white'>Output:</font><br>&nbsp;&nbsp;use: encoded<br>&nbsp;&nbsp;namespace: http://www.vtiger.com/products/crm<br>&nbsp;&nbsp;encodingStyle: http://schemas.xmlsoap.org/soap/encoding/<br>&nbsp;&nbsp;message: get_ticket_creatorResponse<br>&nbsp;&nbsp;parts:<br>&nbsp;&nbsp;&nbsp;&nbsp;return: xsd:string<br><font color='white'>Namespace:</font> http://www.vtiger.com/products/crm<br><font color='white'>Transport:</font> http://schemas.xmlsoap.org/soap/http<br><font color='white'>Documentation:</font> <br></div><li><a href='#' onclick="popout();popup('get_picklists')">get_picklists</a></li><div id='get_picklists' class='hidden'>
<a href='#' onclick='popout()'><font color='#ffffff'>Close</font></a><br><br><font color='white'>Name:</font> get_picklists<br><font color='white'>Binding:</font> customerportalBinding<br><font color='white'>Endpoint:</font> http://www.connectcomputing.com/vtigercrm/vtigerservice.php<br><font color='white'>SoapAction:</font> http://www.connectcomputing.com/vtigercrm/vtigerservice.php/get_picklists<br><font color='white'>Style:</font> rpc<br><font color='white'>Input:</font><br>&nbsp;&nbsp;use: encoded<br>&nbsp;&nbsp;namespace: http://www.vtiger.com/products/crm<br>&nbsp;&nbsp;encodingStyle: http://schemas.xmlsoap.org/soap/encoding/<br>&nbsp;&nbsp;message: get_picklistsRequest<br>&nbsp;&nbsp;parts:<br>&nbsp;&nbsp;&nbsp;&nbsp;fieldname: tns:common_array<br><font color='white'>Output:</font><br>&nbsp;&nbsp;use: encoded<br>&nbsp;&nbsp;namespace: http://www.vtiger.com/products/crm<br>&nbsp;&nbsp;encodingStyle: http://schemas.xmlsoap.org/soap/encoding/<br>&nbsp;&nbsp;message: get_picklistsResponse<br>&nbsp;&nbsp;parts:<br>&nbsp;&nbsp;&nbsp;&nbsp;return: tns:common_array<br><font color='white'>Namespace:</font> http://www.vtiger.com/products/crm<br><font color='white'>Transport:</font> http://schemas.xmlsoap.org/soap/http<br><font color='white'>Documentation:</font> <br></div><li><a href='#' onclick="popout();popup('get_ticket_attachments')">get_ticket_attachments</a></li><div id='get_ticket_attachments' class='hidden'>
<a href='#' onclick='popout()'><font color='#ffffff'>Close</font></a><br><br><font color='white'>Name:</font> get_ticket_attachments<br><font color='white'>Binding:</font> customerportalBinding<br><font color='white'>Endpoint:</font> http://www.connectcomputing.com/vtigercrm/vtigerservice.php<br><font color='white'>SoapAction:</font> http://www.connectcomputing.com/vtigercrm/vtigerservice.php/get_ticket_attachments<br><font color='white'>Style:</font> rpc<br><font color='white'>Input:</font><br>&nbsp;&nbsp;use: encoded<br>&nbsp;&nbsp;namespace: http://www.vtiger.com/products/crm<br>&nbsp;&nbsp;encodingStyle: http://schemas.xmlsoap.org/soap/encoding/<br>&nbsp;&nbsp;message: get_ticket_attachmentsRequest<br>&nbsp;&nbsp;parts:<br>&nbsp;&nbsp;&nbsp;&nbsp;fieldname: tns:common_array<br><font color='white'>Output:</font><br>&nbsp;&nbsp;use: encoded<br>&nbsp;&nbsp;namespace: http://www.vtiger.com/products/crm<br>&nbsp;&nbsp;encodingStyle: http://schemas.xmlsoap.org/soap/encoding/<br>&nbsp;&nbsp;message: get_ticket_attachmentsResponse<br>&nbsp;&nbsp;parts:<br>&nbsp;&nbsp;&nbsp;&nbsp;return: tns:common_array<br><font color='white'>Namespace:</font> http://www.vtiger.com/products/crm<br><font color='white'>Transport:</font> http://schemas.xmlsoap.org/soap/http<br><font color='white'>Documentation:</font> <br></div><li><a href='#' onclick="popout();popup('get_filecontent')">get_filecontent</a></li><div id='get_filecontent' class='hidden'>
<a href='#' onclick='popout()'><font color='#ffffff'>Close</font></a><br><br><font color='white'>Name:</font> get_filecontent<br><font color='white'>Binding:</font> customerportalBinding<br><font color='white'>Endpoint:</font> http://www.connectcomputing.com/vtigercrm/vtigerservice.php<br><font color='white'>SoapAction:</font> http://www.connectcomputing.com/vtigercrm/vtigerservice.php/get_filecontent<br><font color='white'>Style:</font> rpc<br><font color='white'>Input:</font><br>&nbsp;&nbsp;use: encoded<br>&nbsp;&nbsp;namespace: http://www.vtiger.com/products/crm<br>&nbsp;&nbsp;encodingStyle: http://schemas.xmlsoap.org/soap/encoding/<br>&nbsp;&nbsp;message: get_filecontentRequest<br>&nbsp;&nbsp;parts:<br>&nbsp;&nbsp;&nbsp;&nbsp;fieldname: tns:common_array<br><font color='white'>Output:</font><br>&nbsp;&nbsp;use: encoded<br>&nbsp;&nbsp;namespace: http://www.vtiger.com/products/crm<br>&nbsp;&nbsp;encodingStyle: http://schemas.xmlsoap.org/soap/encoding/<br>&nbsp;&nbsp;message: get_filecontentResponse<br>&nbsp;&nbsp;parts:<br>&nbsp;&nbsp;&nbsp;&nbsp;return: tns:common_array<br><font color='white'>Namespace:</font> http://www.vtiger.com/products/crm<br><font color='white'>Transport:</font> http://schemas.xmlsoap.org/soap/http<br><font color='white'>Documentation:</font> <br></div><li><a href='#' onclick="popout();popup('add_ticket_attachment')">add_ticket_attachment</a></li><div id='add_ticket_attachment' class='hidden'>
<a href='#' onclick='popout()'><font color='#ffffff'>Close</font></a><br><br><font color='white'>Name:</font> add_ticket_attachment<br><font color='white'>Binding:</font> customerportalBinding<br><font color='white'>Endpoint:</font> http://www.connectcomputing.com/vtigercrm/vtigerservice.php<br><font color='white'>SoapAction:</font> http://www.connectcomputing.com/vtigercrm/vtigerservice.php/add_ticket_attachment<br><font color='white'>Style:</font> rpc<br><font color='white'>Input:</font><br>&nbsp;&nbsp;use: encoded<br>&nbsp;&nbsp;namespace: http://www.vtiger.com/products/crm<br>&nbsp;&nbsp;encodingStyle: http://schemas.xmlsoap.org/soap/encoding/<br>&nbsp;&nbsp;message: add_ticket_attachmentRequest<br>&nbsp;&nbsp;parts:<br>&nbsp;&nbsp;&nbsp;&nbsp;fieldname: tns:common_array<br><font color='white'>Output:</font><br>&nbsp;&nbsp;use: encoded<br>&nbsp;&nbsp;namespace: http://www.vtiger.com/products/crm<br>&nbsp;&nbsp;encodingStyle: http://schemas.xmlsoap.org/soap/encoding/<br>&nbsp;&nbsp;message: add_ticket_attachmentResponse<br>&nbsp;&nbsp;parts:<br>&nbsp;&nbsp;&nbsp;&nbsp;return: tns:common_array<br><font color='white'>Namespace:</font> http://www.vtiger.com/products/crm<br><font color='white'>Transport:</font> http://schemas.xmlsoap.org/soap/http<br><font color='white'>Documentation:</font> <br></div>
<ul>
</div>
</div></body></html>

debug

soapclient2: call: authenticate_user, Array, http://www.connectcomputing.com/vtigercrm, http://www.connectcomputing.com/vtigercrm, , rpc, encoded; endpointType:
soapclient2: serializing param array for operation authenticate_user
soapclient2: in serialize_val: sales@connectcomputing.com, user_name, , , , , encoded
soapclient2: in serialize_val: ***, user_password, , , , , encoded
soapclient2: wrapping RPC request with encoded method element
soapclient2: endpoint: http://www.connectcomputing.com/vtigercrm/vtigerservice.php?service=customerportal, soapAction: http://www.connectcomputing.com/vtigercrm, namespace: http://www.connectcomputing.com/vtigercrm, style: rpc, use: encoded
soapclient2: SOAP message length: 663 contents: <?xml version="1.0" encoding="UTF-8"?><SOAP-ENV:Envelope SOAP-ENV:encodingStyle="http://schemas.xmlsoap.org/soap/encoding/" xmlns:SOAP-ENV="http://schemas.xmlsoap.org/soap/envelope/" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:SOAP-ENC="http://schemas.xmlsoap.org/soap/encoding/" xmlns:si="http://soapinterop.org/xsd"><SOAP-ENV:Body><ns1:authenticate_user xmlns:ns1="http://www.connectcomputing.com/vtigercrm"><user_name xsi:type="xsd:string">sales@connectcomputing.com</user_name><user_password xsi:type="xsd:string">****</user_password></ns1:authenticate_user></SOAP-ENV:Body></SOAP-ENV:Envelope>
soapclient2: transporting via HTTP
soapclient2: sending message, length: 663
soapclient2: transport debug data...
soap_transport_http: scheme = http
soap_transport_http: host = www.connectcomputing.com
soap_transport_http: path = /vtigercrm/vtigerservice.php
soap_transport_http: query = service=customerportal
soap_transport_http: entered send() with data of length: 663
soap_transport_http: connect connection_timeout 0, response_timeout 30, scheme http, host www.connectcomputing.com, port 80
soap_transport_http: calling fsockopen with host www.connectcomputing.com
soap_transport_http: socket connected
soap_transport_http: wrote data to socket, length = 913
soap_transport_http: read line of 17 bytes: HTTP/1.1 200 OK
soap_transport_http: read line of 37 bytes: Date: Sun, 24 Aug 2008 20:17:33 GMT
soap_transport_http: read line of 72 bytes: Server: Apache/2.2.3 (Unix) mod_ssl/2.2.3 OpenSSL/0.9.7d mod_jk/1.2.19
soap_transport_http: read line of 25 bytes: X-Powered-By: PHP/5.2.2
soap_transport_http: read line of 23 bytes: Vary: Accept-Encoding
soap_transport_http: read line of 19 bytes: Connection: close
soap_transport_http: read line of 25 bytes: Content-Type: text/html
soap_transport_http: read line of 2 bytes:
soap_transport_http: found end of headers after length 220
soap_transport_http: want to read content to EOF
soap_transport_http: read buffer of 2676 bytes
soap_transport_http: read buffer of 1448 bytes
soap_transport_http: read buffer of 1448 bytes
soap_transport_http: read buffer of 1448 bytes
soap_transport_http: read buffer of 1448 bytes
soap_transport_http: read buffer of 1448 bytes
soap_transport_http: read buffer of 1448 bytes
soap_transport_http: read buffer of 1448 bytes
soap_transport_http: read buffer of 1448 bytes
soap_transport_http: read buffer of 1448 bytes
soap_transport_http: read buffer of 1448 bytes
soap_transport_http: read buffer of 1448 bytes
soap_transport_http: read buffer of 1448 bytes
soap_transport_http: read buffer of 1448 bytes
soap_transport_http: read buffer of 1448 bytes
soap_transport_http: read buffer of 1448 bytes
soap_transport_http: read buffer of 1448 bytes
soap_transport_http: read buffer of 1448 bytes
soap_transport_http: read buffer of 977 bytes
soap_transport_http: read to EOF
soap_transport_http: read body of length 28269
soap_transport_http: received a total of 28489 bytes of data from server
soap_transport_http: closed socket
soap_transport_http: end of send()

soapclient2: got response, length: 28269 type: text/html
soapclient2: Entering parseResponse() for data of length 28269 and type text/html
soapclient2: Error: Response not of type text/xml

rhoobler wrote: I'm having the same problem. I got to the point where I could see the response was text/html not text/xml. But couldn't find where to fix it.

Thanks,

Roy
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pribeli



Joined: 09 May 2008
Posts: 36
Location: Hungary

Posted: Sat Aug 30, 2008 3:38 pm    Post subject: Re: 5.04 Portal login problems ... still  

PHP 5.2.2 has a $HTTP_RAW_POST_DATA related bug (see http://bugs.php.net/bug.php?id=41293) and 100% it is server environment related. Hope this helps stopping going white.
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