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How to export trouble ticket to PDF
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kittyma



Joined: 15 Jul 2008
Posts: 5

Posted: Tue Jul 15, 2008 4:50 pm    Post subject: How to export trouble ticket to PDF  

I want to be able to export the trouble ticket created to a PDF file similar to invoices.
How would I do this?
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joebordes



Joined: 18 Aug 2006
Posts: 1089
Location: Alicante/Valencia, Spain

Posted: Tue Jul 15, 2008 10:13 pm    Post subject: Re: How to export trouble ticket to PDF  

Hi,

Your easiest path is to program this feature into trouble tickets copying it from invoice or SO.

You can also install the timecards extension which will give you an HTML output of the trouble ticket. This is more cumbersome but you get the added functionality of the timecards if that is of any use to you.

In both cases you will have to customize the output

Drop me a message if you want us to get this done for you.

Joe
TSolucio
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kittyma



Joined: 15 Jul 2008
Posts: 5

Posted: Wed Jul 16, 2008 2:22 pm    Post subject: Re: How to export trouble ticket to PDF  

Hello,

Where is this timecard extension available??

KM
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joebordes



Joined: 18 Aug 2006
Posts: 1089
Location: Alicante/Valencia, Spain

Posted: Wed Jul 16, 2008 3:35 pm    Post subject: Re: How to export trouble ticket to PDF  

http://forge.vtiger.com/projects/tttimecard/

Joe
TSolucio
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