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odeno
Joined: 08 Nov 2005
Posts: 59
Location: UK
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| Posted: Thu Jul 03, 2008 7:41 am Post subject: error still in 5.04 - Please check the current user mailid.I |
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POSTING HERE AS I HAD POSTED IN WRONG PLACE.....
"Please check the current user mailid.It should be a valid mailid to send Emails"
The above error still seems to be present in 5.0.4 - thought was fixed looking through the forums.
Error occurs when simply trying to send an email from Users or Contacts.
Do I have to comment out code to fix this? |
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Asha
Joined: 31 Jul 2007
Posts: 300
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| Posted: Thu Jul 03, 2008 8:20 am Post subject: Re: error still in 5.04 - Please check the current user mail |
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Hi Olu,
Was your Outgoing server setup, successful? |
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odeno
Joined: 08 Nov 2005
Posts: 59
Location: UK
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| Posted: Thu Jul 03, 2008 8:29 am Post subject: Re: error still in 5.04 - Please check the current user mail |
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Hi Asha,
No - I had to employ the work-around in the thread below:-
http://forums.vtiger.com/viewtopic.php?t=19432&highlight= |
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Asha
Joined: 31 Jul 2007
Posts: 300
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| Posted: Thu Jul 03, 2008 8:34 am Post subject: Re: error still in 5.04 - Please check the current user mail |
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Hi Olu,
When you try to send mail from any module, they try to check for the smtp server configuration from vtiger_systems table. If that doesn't exist, it will throw an exception.
So unless until your smtp server is set, you cannot send mails through any of the modules. We'll get back to you soon regarding the smtp configuration issue you are facing. Please bear with us. |
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odeno
Joined: 08 Nov 2005
Posts: 59
Location: UK
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| Posted: Fri Jul 04, 2008 10:04 am Post subject: Re: error still in 5.04 - Please check the current user mail |
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Hi Asha (Hope),
Is it possible to capture the error when we can't connect to the smtp server?
if we can this is likely to help a great deal in debugging....
thanks, |
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prasad.a
Joined: 01 Aug 2007
Posts: 968
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| Posted: Fri Jul 04, 2008 11:46 am Post subject: Re: error still in 5.04 - Please check the current user mail |
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Hi Olu,
To capture the debug information, edit log4php.properties and then update the line:
Code: log4php.rootLogger = FATAL, A1
to
Code: log4php.rootLogger = DEBUG, A1
The log file to refer is logs/vtigercrm.log
Regards,
Prasad
vtiger Team |
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odeno
Joined: 08 Nov 2005
Posts: 59
Location: UK
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| Posted: Fri Jul 04, 2008 12:26 pm Post subject: Re: error still in 5.04 - Please check the current user mail |
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Hi Prasad,
I've already done this - see the thread below (or above)
http://forums.vtiger.com/viewtopic.php?t=19432&highlight=
However, we don't know why we couldn't connect to the smtp server. If we did perhaps we could debug further?
At the end of the link below there is a list of common smtp server errors.
http://kb.mozillazine.org/Connection_errors_-_SMTP
If we could just find out why we're not connecting I think many of these email errors could be solved.
thanks, |
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larry_za
Joined: 01 Jul 2008
Posts: 16
Location: Portugal
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| Posted: Fri Jul 04, 2008 3:06 pm Post subject: Re: error still in 5.04 - Please check the current user mail |
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I was having the same problem. I was on standalone Win XP and had issues with ssleay32.dll and libeay32.dll files compatibility. I unistalled programs using these and deleted them out of apache/in directory and now I am working
Hope this helps you |
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odeno
Joined: 08 Nov 2005
Posts: 59
Location: UK
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| Posted: Fri Jul 04, 2008 4:52 pm Post subject: Re: error still in 5.04 - Please check the current user mail |
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larry_za wrote: I was having the same problem. I was on standalone Win XP and had issues with ssleay32.dll and libeay32.dll files compatibility. I unistalled programs using these and deleted them out of apache/in directory and now I am working
Hope this helps you
Thanks Larry.
However, I'm using an ISP hosted environment with LAMP. |
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