vtiger

[larry_za]

Hi

After spending days on this and checking all the posts and trying all the suggestions I still can't get outgoing server working, but incoming is working fine.

vtiger installation

Standalone
Windows Xp pro
Apache 2.0
Php 5.2.6
Mysql 5.0

Errors:
From webmail - Please check the current user mailid.It should be a valid mailid to send Emails
On save outgoing server settings - Test Mail Status : Mail could not be sent to the admin user. Please check the admin emailid/Server settings

Settings:
Mail Server Settings (SMTP)
* Server Name ssl://smtp.gmail.com:465
User Name xx.yyyyy@gmail.com
Password --------
Requires Authentication? Ticked

I also can't get the gmail calendar working. The button does not appear on the event page.

Please help. This is quite urgent. Marketing campaign starts next week and e-mail is vital for this as well as marking meetings on personel gmail calendars.

Lawrence

[robhowarth]

I have a similar problem, only a user logged in with the same email as in the smtp settings CAN send the email. So I think in your case, if you log in as the default "admin" user, and give that user the email address "xx.yyyyy@gmail.com" it might work.

I say might.....it does seem to be a bit of a black art in getting outgoing email working.

Rob

[larry_za]

Thanks for the feedback. I had already tried that, but just in case I tried again. Still no luck. Same errors as before.

[prasad.a]

Hi larry_za,

Turn on debugging and check out for more information.
For this you will need to edit log4php.properties file

Code:
log4php.rootLogger = DEBUG, A1


Perform the webmail setup action and debug information will be recorded into logs/vtigercrm.log file.

Regards,
Prasad
vtiger Team

[larry_za]

Hi Prassad

This is what it says. I can connect with Thunderbird.

07/02/08 10:43:01,359 [428] DEBUG index - Error in Mail Sending : Error log = 'SMTP Error: Could not connect to SMTP host1111111111=======>.'
07/02/08 10:43:01,360 [428] INFO VT - PearDatabase ->Inside the function getMailError
07/02/08 10:43:01,361 [428] INFO VT - PearDatabase ->Error message ==> connect_host
07/02/08 10:43:01,362 [428] INFO VT - PearDatabase ->return error => connect_host
07/02/08 10:43:01,362 [428] INFO VT - PearDatabase ->Inside getMailErrorString function.
Mail status string ==> lt.passacalla@gmail.com=connect_host&&&
07/02/08 10:43:01,363 [428] INFO VT - PearDatabase ->All Mail status ==>
lt.passacalla@gmail.com=connect_host

07/02/08 10:43:01,364 [428] INFO VT - PearDatabase ->Mail id & status ==> lt.passacalla@gmail.com = connect_host
07/02/08 10:43:01,365 [428] INFO VT - PearDatabase ->Mail error string => 'lt.passacalla@gmail.com=connect_host&&&'
07/02/08 10:43:01,772 [428] INFO VT - PearDatabase ->ADODB disconnect

I hope this will lead to an answer.

Lawrence

[larry_za]

I am still without a solution.

Guys please help, I have run out of ideas.

Lawrence

[larry_za]

Some more info:
I can telnet smtp.gmail.com 465
without a problem.

So what is the issue with vtiger not being able to connect to gmail?

Lawrence

[larry_za]

For those that are interested:

Issue solved. The problem was with a conflict between versions of ssleay32.dll and libeay32.dll. The ones causing a problem for me were loaded by Apple mobile device which started before Apache did. I dont need the apple Itunes and auto update so i unstalled the packages and now my webmail is working.

If you have issues with webmail check for files ssleay32.dll and libeay32.dll and delete them if you can or remove the programmes that use them.

Hope this helps others in the same predicament.

Lawrence

PS. Not bad for somebody who has never in the past used or installed open source software or had anything to do with apache, php and mysql.

[EdwinH]

Hi,

I have exactly the same error, though I have my installation at a webhost, so I cannot remove ssleay32.dll and libeay32.dll.. Any help?

Regards,
Edwin