vtiger

[SkindupTruk]

FYI - hope this might help someone out.

i have vtiger 5.0.3 src with the php5.2.x patch over the top, running on a hosted domain with php5.2.5.

i got my imap inbox working in vtiger by using:

server = mail.mydomain.com
imap4
no tls
no ssl cert

note that my host provides this config, others may differ and make you use a broader one like mail.yourwebhostsdomain.com, or even imap.domain.com etc.

but when i then tried to use another imap mail server, my vtiger inbox would just hang for 2 mins then say "please check your settings HERE".

after turning on debug mode, i found that the "connecting to box" line was where the error was. ie. php "imap_blah" (the php imap call) could not get outside my domain to connect to the mail server.

i don't know what is blocking my external mail server connections. i read on these forums to try a telnet command via shell (eg putty) to test this out, but my hosting makes me ask for shell access, so i have to wait. even then it may only confirm that it's the php setup, or a firewall setup, which are both out of my control and hard to change.

then i had an idea to sidestep the whole issue...

i returned to use my mail.mydomain.com settings - my vtiger inbox is back.

i then simply setup email forwarding from the real email address i wanted to use, and forwarded it to a mock email @mydomain.com.

by putting in the real email address in my vtiger user settings page, outgoing emails have the correct reply-to email. when people reply, it gets forwarded behind the scenes to the mock email on my local imap server, which my vtiger inbox can check.

thus my emails can go full circle!

PS. i then tackled the annoying duplication from outbox to inbox
http://forums.vtiger.com/viewtopic.php?p=66293#66293