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cristil
Joined: 24 Jan 2008
Posts: 3
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| Posted: Thu May 15, 2008 4:47 pm Post subject: Outlook Plug-in is not working properly |
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Hi Guys,
I have the following problem:
After installing vtiger Outlook Plugin 5.04 over Outlook 2003, the vtiger toolbar appear in my Outlook interface!
Trying to use I can just log in/out to my vtiger. But if I try to Associate an e-mail to a vtiger contact is not possible. There is not any contact that I can see in this window.
More, the Sync options in vtiger toolbar is always deactivated even if I set the sync option in Preference.
And No vtiger Tab in Outlook/Tools/Option as I read it in help!
Could someone know the problem? :(
BTW (I tried also to uninstall the plug-in, to delete the folder, to delete all the registry keys containing vtiger, restart computer and reinstall the plug-in -> the same behavior as I described!)
and I remember that in v5.03 this plug-in was working fine? Could be something with my sistem? |
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cristil
Joined: 24 Jan 2008
Posts: 3
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| Posted: Tue May 20, 2008 10:39 am Post subject: Re: Outlook Plug-in is not working properly |
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Hi
I found the issue!!!
In fact there is not any troubles with installation or hardware.
The problem is simply related with vtiger/outlook behavior!
I just discover that if I want to "Associate with vtiger" an e-mail from Outlook I can do this only for the contacts created by my user in vtiger (or assigned to my user).
Now I'm facing with another problem. What should I set in vtiger in order to be able that anyone in a company to be able to associate an Outlook e-mail to any Contact stored in Vtiger (doesn't matter who is the owner!).
Is this possible?
(in the real world, a contact could exchange important data with more sales or technical persons in a Company so, if we want to attach various e-mails from various sales rep to a contact in vtiger, how to do this?) |
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tjeerdberg
Joined: 16 Sep 2008
Posts: 9
Location: Amsterdam
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| Posted: Thu Oct 02, 2008 10:27 am Post subject: Re: Outlook Plug-in is not working properly |
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| Same problem here is there a way to associate e-mails to contacts which aren't assigned te the user. |
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va5
Joined: 05 Sep 2008
Posts: 10
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| Posted: Fri Oct 03, 2008 10:47 am Post subject: SYNCHORONIZING CONTACTS ASSIGNED TO GROUPS ? |
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Is there way how to sinchronize Outlook contacts
with vTiger contacts assigned not only to my own account
but with contacts assigned to joined group of users
?
Is it correct place to modify
function get_contactsforol($user_name)
in Contacts.php
$query
? |
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