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e-mail send date is not transfered to vTiger
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ivistar



Joined: 04 Apr 2008
Posts: 2

Posted: Fri Apr 04, 2008 1:04 pm    Post subject: e-mail send date is not transfered to vTiger  

Hi,
we are using the outlook Plugin and the Thunderbird Plugin as well. After associating a message to vTiger, the send date is lost (the same with both plugins) and the list of emails is not ordered. Is this an error of our installation, a general bug or what? Can't find anything in any forum regarding this issue.

Thanks for your help! Heiko
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ivistar



Joined: 04 Apr 2008
Posts: 2

Posted: Fri Apr 11, 2008 3:12 pm    Post subject: Re: e-mail send date is not transfered to vTiger  

Hi,

is there really nobody with the same problem?
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eagleone_1010



Joined: 18 Dec 2007
Posts: 14

Posted: Sun Apr 13, 2008 10:47 am    Post subject: Re: e-mail send date is not transfered to vTiger  

Hi,
I use the thunderbird plugin and this is indeed not syncing that part of the email data at all.
As far as I could find here in the past this plugin is not 'complete'. There was an extended one available for 5.03 which synced more data, but I havnet' seen any progress on that one yet to 5.04.
I don't know about the outlook plugin.
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Ineke



Joined: 15 Nov 2007
Posts: 3

Posted: Thu May 15, 2008 8:49 am    Post subject: Re: e-mail send date is not transfered to vTiger  

Hi,
We have the same problem. We upgraded to vtiger 5.04 and did install the new thunderbird plugin.
Also for old e-mails and new mails transferred to Vtiger the sent date is not displayed in the Contact Information view.
When we search for a contact (view all), we get a list with e-mails for that contact and the sent date is visible!
So the sent date is not lost, but not visible in the Contact Information view.

Has somebody a solution?
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Balduin



Joined: 18 May 2005
Posts: 1723
Location: Berlin

Posted: Mon May 26, 2008 3:51 pm    Post subject: Re: e-mail send date is not transfered to vTiger  

You may try this:

at ListViewUtils.php line 880

replace
if($email_flag == 'SENT')
$value = getValue($ui_col_array,$list_result,$fieldname,$focus,$module,$entity_id,$list_result_count,"list","",$returnset,$oCv->setdefaultviewid);

by
if(($email_flag == 'SENT') or ($email_flag == 'OUTLOOK') or ($email_flag == 'THUNDERBIRD'))
$value = getValue($ui_col_array,$list_result,$fieldname,$focus,$module,$entity_id,$list_result_count,"list","",$returnset,$oCv->setdefaultviewid);
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Ineke



Joined: 15 Nov 2007
Posts: 3

Posted: Tue May 27, 2008 8:58 am    Post subject: Re: e-mail send date is not transfered to vTiger  

Hi,

This works! Thanks!
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