vtiger

[DGTLMKNX]

vtiger IS NOT OPEN SOURCE SOFTWARE

as seen in many threads, the only answer to the problems is:

In any case you should consider to purchase a vtiger support package for immediate help.

see post http://forums.vtiger.com/viewtopic.php?p=62940#62940
as an example.

paying support is ok, but for some EXTRA features or help, not for a standard installation of so called OPEN SOURCE SOFTWARE

SHAME ON YOU ! you are the shame of the OSS community