vtiger

[cpuwhiz22]

I am running vTiger 5.0.4RC1 on a WAMP server and I am having trouble using the customer portal v5.0.3(this is because I'm currently unaware of a 5.0.4 version). Anyway, Everything is working great except for the customer portal. First, when I create a new contact and check the option for portal user, it is not sending out the welcome message with the generated password. I did not have this issue in v5.0.3. I tested sending mail manually to the contact and this worked, so outgoing is OK. Also, after not recieving the welcome mail I went to the login for the customer portal and used the "Forgot my password" option to have the password sent to my email address. This worked, but when I try to login using the information in the email, I get the error "Please enter a valid Username and Password." Is there a version of the customer portal for 5.0.4RC-1? Maybe this is the issue. Any input is appreciated.

[kncarlsen]

Try to install the latest CustomerPortal.

http://downloads.sourceforge.net/vtigercrm/vtigercrm-customerportal-5.0.4-rc.zip?modtime=1199898617&big_mirror=0[/url]

[cpuwhiz22]

Ok I updated to customerportal 5.0.4RC this morning. I also figured out that the other problem with the outgoing welcome message was due to a spam filter. Unfortunately I am now getting the following error:
Code: request

response

debug

soapclient2: call: authenticate_user, Array, , , , rpc, encoded; endpointType:
soapclient2: serializing param array for operation authenticate_user
soapclient2: in serialize_val: pat.synor@gmail.com, user_name, , , , , encoded
soapclient2: in serialize_val:  e1vgp14q, user_password, , , , , encoded
soapclient2: wrapping RPC request with encoded method element
soapclient2: endpoint: /vtigerservice.php?service=customerportal, soapAction: , namespace: http://testuri.org, style: rpc, use: encoded
soapclient2: SOAP message length: 634 contents: <?xml version="1.0" encoding="UTF-8"?><SOAP-ENV:Envelope SOAP-ENV:encodingStyle="http://schemas.xmlsoap.org/soap/encoding/" xmlns:SOAP-ENV="http://schemas.xmlsoap.org/soap/envelope/" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:SOAP-ENC="http://schemas.xmlsoap.org/soap/encoding/" xmlns:si="http://soapinterop.org/xsd"><SOAP-ENV:Body><ns1:authenticate_user xmlns:ns1="http://testuri.org"><user_name xsi:type="xsd:string">pat.synor@gmail.com</user_name><user_password xsi:type="xsd:string"> e1vgp14q</user_password></ns1:authenticate_user></SOAP-ENV:Body></SOAP-ENV:Envelope>
soapclient2: Error: no transport found, or selected transport is not yet supported!

Constructor error

no transport found, or selected transport is not yet supported!

This is coming from CustomerAuthenticate.php. Any ideas?

[Lukas]

I can confirm same error message also with customerportal 5.0.3

Regards,

LN

[cpuwhiz22]

Lukas,

This is interesting. I did not have any trouble until I updated to 5.0.4 RC. Everything seemed to be working, although I can't be 100% because I did not login to the customer portal successfully before updating on this installation. I had just done 3 installations of vTiger 5.0.3 and customerportal 5.0.3 without any problems, and I did this one exactly the same. I did not however personally try to login until after my update to 5.0.4RC(which I did solely for gMail support). vTiger CRM works fine (5.0.4RC) on this install.

[vcassar]

I have on lab a setup with and upgraded to 5.0.4 last svn, copy of my vt503, running on wamp, with php 5.2.5, and i´m getting this error with customer portal 5.0.4 rc1 , the error shows when i try to create a new ticket

"Invalid argument supplied for foreach() in

"relative path"\customerportal\tickets\utils.php

here is the screenshot

are there any one with this issue?

or, it is specific problem of my setup?

thanks in advance for any comments

Victor

[puneeth]

Hi,

Kindly check if the vtiger server path is set properly in /customerportal/PortalConfig.php.

Get back to me if you need any further assistance.

Regards,
Puneeth.
vtiger Team

[puneeth]

Hi,

With vtigercrm 5.0.3 kindly use the 5.0.3 version of customer portal.

Regards,
Puneeth.
vtiger Team

[vcassar]

Thanks for your comments

this error is happening in my vt504, wich is an upgrade of my production vt503, the customer portal is built from scratch with cleean code customerportal504rc1, i´m using php5.2.5, mysql is 5.0.19, i can provide more specific details if needed, i already checked portalconfig as sugested, the paths are correct, any ideas?

[maverick_b]

Has anyone solved this problem?