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Customer Portal and PHP 5.2?
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drevolutions



Joined: 11 Feb 2008
Posts: 5

Posted: Mon Feb 11, 2008 4:01 am    Post subject: Customer Portal and PHP 5.2?  

I've read several threads, and none seem to answer the question.

I have a clean install of vTiger 5.0.3 and installed the support portal. I had to move from PHP 4.4 to 5.2.1 to get vTiger working. Customer portal logs me in, but then I get the SOAP error "Response not of type text/xml". I'm at a loss, any help would be immensley appreciated!
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Asha



Joined: 31 Jul 2007
Posts: 300

Posted: Mon Feb 11, 2008 5:23 am    Post subject: Customer Portal and PHP 5.2?<br /><a href="vie  

Hi,

Did you add the patch to 5.0.3 for php5.2 support?

The patch is available for download at:
http://prdownloads.sourceforge.net/vtigercrm/vtigerCRM-5.0.3-PHP5.2-Patch1.tar.gz?download
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jagi



Joined: 17 Jan 2006
Posts: 117
Location: Poland

Posted: Mon Feb 11, 2008 2:57 pm    Post subject: Re: Customer Portal and PHP 5.2?  

move from PHP 5.2.1 to 5.2.5 - will be ok - if You can't , try a patch to this bug ( not patch to 5.0.3 for php5.2 support ;P - look on bug http://trac.vtiger.com/cgi-bin/trac.cgi/ticket/4961) - but recommended is new PHP version
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drevolutions



Joined: 11 Feb 2008
Posts: 5

Posted: Tue Feb 12, 2008 3:03 am    Post subject: Re: Customer Portal and PHP 5.2?  

THx for the ideas!

I did implement the patch. For the bug fix reference, I just made that change and all I get is "invalid username or password" when I try to login. If I undo the patch then I'm back to the soap error.

I unfortunately can't upgrade, since I'm on a hosted acct. It's 4.4 or 5.2.1...

Any other thoughts, otherwise I'm going to have to dig into the code and don't really want to do that...
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jagi



Joined: 17 Jan 2006
Posts: 117
Location: Poland

Posted: Tue Feb 12, 2008 8:24 pm    Post subject: Re: Customer Portal and PHP 5.2?  

SOAP is secure protocol and any changes can block transfer/login.
Try
1. make new account with portal right to test
and login to portal from other browser (IE FF, Opera) /to eliminate cache, sessions bugs /
2. test this same on localhost to eliminate provider config problems
3. finally , make dig ;)
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drevolutions



Joined: 11 Feb 2008
Posts: 5

Posted: Thu Feb 14, 2008 12:41 am    Post subject: Re: Customer Portal and PHP 5.2?  

A belated Thank You! to jagi. That php bug fix did in fact fix it, and my login was in fact incorrect :)

I made the assumption that default pwd was the email addr, like it is on the demo. In fact, it's emailed by the system and I never got that email b/c I had not yet configured my outbound server...

Found all of this out by RTFM, if you can believe that!

So, thanks again jagi!
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