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CRM Slowness! Plz Hlep Me
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pnagendra79



Joined: 03 Jan 2008
Posts: 10

Posted: Thu Jan 03, 2008 6:49 pm    Post subject: CRM Slowness! Plz Hlep Me  

Dear vTiger Team,

We are using vTigerCRM 5.0.2 Version. Since 2 months onwards CRM became very slow. We are not able to find the solution. We are using only 5 modules. Since our server has high configuration we are still facing problem. Please help me on this issue. How to make it faster.

Currently We have Record Statistics as follows:


Leads: 866
Acounts: 20,437
Contacts: 16648
Trouble Tickets: 1,51,227
Potentials: 19,766


My Server Details are as follows:

Generic Details
Canonical Hostname CRMUN
Listening IP XXX.XX.XX.X
Kernel Version 5.2.3790 SP2
OS/ Distribution Microsoft(R) Windows(R) Server 2003, Enterprise Edition
Server uptime 9 hours 55 minutes
Current Users N.A.
Load Averages 2 0 0 0




Server Memory
Type Percent Capacity Free Used Size
Hardware Memory (RAM) 18% 3.29 GB 729.54 MB 4.00 GB
Disk Swap 2% 1.97 GB 25.00 MB 2.00 GB


Server Drives and Volumes
Mount/Drive Type Partition Percent Capacity Free Used Size
A: Removeable Disk (3 1/2 in.) 0% 0.00 KB 0.00 KB 0.00 KB
C: FAT32 Local Disk 44% 11.08 GB 8.45 GB 19.52 GB
D: Compact Disc 0% 0.00 KB 0.00 KB 0.00 KB
E: NTFS Local Disk 1% 126.26 GB 69.40 MB 126.33 GB
F: NTFS Local Disk 25% 147.29 GB 48.03 GB 195.32 GB
Totals : 17% 284.63 GB 56.54 GB 341.17 GB




Hardware Information
Processors 4
Model Intel(R) Xeon(TM) CPU 3.20GHz
CPU Speed 3.19 GHz
BUS Speed 800 MHz
Cache Size 1024
PCI Devices - Intel(R) E7520 Memory Controller Hub - 3590
- Intel(R) E7525/E7520/E7320 PCI Express Root Port A0 - 3595
- Intel(R) 80332 PCI Express-to-PCI Bridge A - 0330
- DELL PERC 4e/Di RAID Controller
- Intel(R) 80332 PCI Express-to-PCI Bridge B - 0332
- Intel(R) E7525/E7520 PCI Express Root Port B0 - 3597
- Intel(R) E7520 PCI Express Root Port B1 - 3598
- (2x) Intel(R) 6700PXH PCI Express-to-PCI Bridge A - 0329
- Intel(R) PRO/1000 MT Network Connection #2
- (2x) Intel(R) 6700PXH PCI Express-to-PCI Bridge B - 032A
- Intel(R) PRO/1000 MT Network Connection
- Intel(R) E7520 PCI Express Root Port C0 - 3599
- Intel(R) 82801EB USB Universal Host Controller - 24D2
- Intel(R) 82801EB USB Universal Host Controller - 24D4
- Intel(R) 82801EB USB Universal Host Controller - 24D7
- Intel(R) 82801EB USB2 Enhanced Host Controller - 24DD
- Intel(R) 82801 PCI Bridge - 244E
- RADEON 7000 SERIES
- Intel(R) 82801EB LPC Interface Controller - 24D0
- Intel(R) 82801EB Ultra ATA Storage Controllers

IDE Devices - 0: HL-DT-ST DVD-ROM GDR8082N

SCSI Devices - P (Capacity: 0.00 KB)
- D (Capacity: 0.00 KB)
- P (Capacity: 0.00 KB)

USB Devices - (4x) USB Root Hub
- Generic USB Hub


Thanks & Regards,
P.Nagendra.
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vTiger.it



Joined: 15 Sep 2006
Posts: 407
Location: Italy

Posted: Fri Jan 04, 2008 11:19 am    Post subject: Re: CRM Slowness! Plz Hlep Me  

I suppose the problem is caused by the php+windows.

Try to install a vmware machine with ubuntu 6.06 lts lamp stack, you will have improved performance i suppose.
let me know
regards
davide
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