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Save as PDF errors after server "migration"
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Magz



Joined: 20 Sep 2006
Posts: 3

Posted: Wed Dec 12, 2007 3:48 pm    Post subject: Save as PDF errors after server "migration"  

Hi All,

We are in the process of trying to move vTiger from one server to another. Everything works, except for the export PDF function. When logged on to the console, it works fine, but when accessed from a PC, it gives either a "connection to the server was reset" (IE7) or "The source file could not be read (Firefox 2).

During the migration, we just copied all the PDF related files from the old server, but we can find no record in the .php files of the old server, and it works fine from the console.

Any assistance most gratefully received!

Thanks,

Magz...
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Magz



Joined: 20 Sep 2006
Posts: 3

Posted: Thu Dec 13, 2007 11:27 am    Post subject: Save as PDF errors after server "migration"  

Sorry to bump, but does anyone have any idea what this issue might be? I'm thinking maybe file permissions but I can't find any docs that state what they should be.

Thanks again,

Magz...
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inteligro



Joined: 02 Jul 2008
Posts: 1

Posted: Wed Jul 02, 2008 9:40 pm    Post subject: Re: Save as PDF errors after server "migration"  

You probably already fixed this by now, but in our case, we had to turn off keepalives in Apache to fix this same issue. (If someone has a better solution for reconfiguring Apache that will also fix it, please post it.)
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