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9issara
Joined: 03 Jan 2008
Posts: 5
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| Posted: Tue Mar 25, 2008 4:02 pm Post subject: troubleticket with more emails |
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hi, people
I have one problema, my customer have more email addresses and i need to send to every email they have example
I open troubleticket for one problem and want to notify more people about that problem, how i do? |
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kostigoff
Joined: 15 Jan 2006
Posts: 71
Location: Moscow, Russia
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| Posted: Tue Mar 25, 2008 4:07 pm Post subject: Re: troubleticket with more emails |
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9issara wrote: hi, people
I have one problema, my customer have more email addresses and i need to send to every email they have example
I open troubleticket for one problem and want to notify more people about that problem, how i do?
We did quick-and-durty solution for similar situation as follows
1. Create a group on mail server
2. Place list of recipients to a group
3. Put address of this group as clients' e-mail
Hope this helps at least for some cases |
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9issara
Joined: 03 Jan 2008
Posts: 5
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| Posted: Tue Mar 25, 2008 4:22 pm Post subject: Re: troubleticket with more emails |
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| thanks :lol: |
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