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Using Vtiger for Service Business
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izielink



Joined: 12 Nov 2007
Posts: 7
Location: Los Angeles, CA

Posted: Tue Dec 11, 2007 11:27 pm    Post subject: Using Vtiger for Service Business  

I have installed and am using Vtiger 5.0.3, I am a IT consultant a need to figure out the best way to use Vtiger in the service industry. At this time I can not charge a client half a service hour, because vtiger does not deal well with decimal points. How are other in the service industry using vtiger? please let me know.
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2source



Joined: 23 Jan 2008
Posts: 16

Posted: Tue Feb 05, 2008 9:31 am    Post subject: Re: Using Vtiger for Service Business  

We are also in the process of using vtiger, we are an IT consultancy.

Could you not create a product for 30 mins support / consultancy time?


Karl
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izielink



Joined: 12 Nov 2007
Posts: 7
Location: Los Angeles, CA

Posted: Tue Feb 05, 2008 6:10 pm    Post subject: Re: Using Vtiger for Service Business  

Yes I have done a product that is for 30 Minutes, but it realy looks bad on the invoice, because I may have 4 hours plus a 1, 30 minute product. So I am still tring to figure out the best way of doing this. If you come up with anything let me know. Thanks.
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joebordes



Joined: 18 Aug 2006
Posts: 1100
Location: Alicante/Valencia, Spain

Posted: Tue Feb 05, 2008 6:52 pm    Post subject: Re: Using Vtiger for Service Business  

http://wiki.vtiger.com/index.php/Developers_How_To%27s#It.27s_rounding_up_the_numbers_in_the_quantity_field._How_can_I_stop_this.3F

Joe
TSolucio
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2source



Joined: 23 Jan 2008
Posts: 16

Posted: Wed Feb 06, 2008 1:05 pm    Post subject: Re: Using Vtiger for Service Business  

Is this now standard in the 5.04RC release as I have just created an invoice with 1.5 as a quantity?


Thanks

Karl
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joebordes



Joined: 18 Aug 2006
Posts: 1100
Location: Alicante/Valencia, Spain

Posted: Wed Feb 06, 2008 2:56 pm    Post subject: Re: Using Vtiger for Service Business  

Yes it is.

Joe
TSolucio
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izielink



Joined: 12 Nov 2007
Posts: 7
Location: Los Angeles, CA

Posted: Fri Feb 08, 2008 7:59 pm    Post subject: Re: Using Vtiger for Service Business  

The fix worked, thanks very much - now my invoices look much better.
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scjazz



Joined: 11 Feb 2008
Posts: 7

Posted: Wed Feb 13, 2008 3:39 pm    Post subject: Re: Using Vtiger for Service Business  

It is not fixed as there is a less than 1 check on quantity so I can enter 1.5 hours but I can not enter a charge of just 0.5 or 0.75
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izielink



Joined: 12 Nov 2007
Posts: 7
Location: Los Angeles, CA

Posted: Wed Feb 13, 2008 6:40 pm    Post subject: Re: Using Vtiger for Service Business  

This does work. I never have had to do .5 of a service but I have had to make a 1.5 service unit.
I just tried it with .5, and .75 and both of them gave my partial service fee.
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scjazz



Joined: 11 Feb 2008
Posts: 7

Posted: Fri Feb 15, 2008 3:34 pm    Post subject: Re: Using Vtiger for Service Business  

izielink are you using 5.0.3 or 5.0.4? It doesn't work in 5.0.3 I had to change the validation code in Inventory.js to allow values less than 1.
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