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neil
Guest
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| Posted: Wed Sep 28, 2005 8:21 pm Post subject: Attachments not posting... |
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I'm not sure if this is expected behavior or not but when I use the Thunderbird Plugin to add an email with an attachment to vTiger, the message gets added fine but the attachment is not there. Is this how it's supposed to work? Following are the steps:
- Open Thunderbird
- Select a message with an attachment to be added to vTiger
- Click the "Add to vtiger CRM" button
- Click the "Search" button and presumably an address will show up that applies
- Click the address and then click the "Add to vtiger CRM" button on the dialog.
A "success" message comes back but when I view the message there is no attachment on it. |
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Etiennep
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Joined: 12 Oct 2005
Posts: 8
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| Posted: Thu Oct 13, 2005 8:12 am Post subject: Re: Attachments not posting... |
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| I am experiancing exactly the same issue.... plus when using webmail, the attachments aren't added either? I will have to download the attachment and the attache it manually under attachements and notes but then how am I suppose to relate the relavent attachments to the appropiate emails? |
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aboveit
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Joined: 20 Jul 2005
Posts: 20
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| Posted: Fri Jan 27, 2006 3:02 pm Post subject: Re: Attachments not posting... |
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Got the same problem. Any solutions available? If it is not possible, can you explain me why?
Tia
Yoeri |
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GermanSoftService
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Joined: 28 Feb 2006
Posts: 1
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| Posted: Tue Feb 28, 2006 11:20 am Post subject: Re: Attachments not posting... |
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I just reviewed the code in the plugin and vtiger 4.2.2:
in contactserialize.php there exists a soap method "upload_emailattachment" - but it is not used by the thunderbird plugin. The plugin uses only "track_email" by now.
Did anyone already implement the missing calls? ..or is there a possible showstopper in thunderbirds attachment-handling?
Cheers,
Timo |
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mitra
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Joined: 28 Nov 2006
Posts: 21
Location: Australia
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| Posted: Thu Dec 07, 2006 5:56 am Post subject: Re: Attachments not posting... |
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| I see the same problem as well, its a big hassle to find the attachments in the attachment directory and add them by hand. |
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Marc Byrne
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Joined: 25 Aug 2008
Posts: 3
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| Posted: Thu Aug 28, 2008 8:01 am Post subject: Re: Attachments not posting... |
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Any solution yet? Have the same problem.
vTiger 5.04, TB portable 2.0.0.16 with extension 5.04
Marc |
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Marc Byrne
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Joined: 25 Aug 2008
Posts: 3
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| Posted: Tue Sep 30, 2008 1:03 pm Post subject: Re: Attachments not posting... |
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Trying to bring this Post up again. I really need a solution for this. Or just the information if this is kind of a bug or just an adjustment thing.
Marc |
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kev_mc
Guest
Joined: 21 Oct 2008
Posts: 2
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| Posted: Tue Oct 21, 2008 3:19 pm Post subject: Re: Attachments not posting... |
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See my reply in
http://forums.vtiger.com/viewtopic.php?t=21575
worked for me with large Trouble Ticket uploads not working.
Cheers, Kevin
[edit] Found this also since I replied - http://forums.vtiger.com/viewtopic.php?t=20651 |
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dah62
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Joined: 25 Nov 2008
Posts: 5
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| Posted: Wed Nov 26, 2008 12:54 pm Post subject: Re: Attachments not posting... |
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Does anyone know of any any progress on this one?
vTiger is generally great but its email handling leaves alot to be desired at present. I note that email handling is going to be revamped in version 5.1 but still no projected release date. Should we be waiting for this or is the problem in the current version being sorted? |
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dubberdan
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Joined: 13 Aug 2008
Posts: 67
Location: Deepest Darkest Wiltshire
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| Posted: Fri Dec 12, 2008 3:43 pm Post subject: Re: Attachments not posting... |
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Another one looking for an answer here.
It would be great to have the attachment still with the email, though an alternative of adding the attachments to Attachments against the contact would be great too.
Anything really to keep the attachments |
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