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Error message on install
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rcarter



Joined: 06 Feb 2005
Posts: 37

Posted: Sat Jul 07, 2007 6:20 pm    Post subject: Error message on install  

Installed the MS Office Plug-In. Last step was an error message of:

RegDBCreateKeyEx failed.

Can anyone decipher this into what I need to do???
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bharath



Joined: 21 Nov 2006
Posts: 71

Posted: Mon Jul 09, 2007 6:17 am    Post subject: Error message on install  

Hi ,

While installing MS Office there should be a folder in the registry
of MyComputer\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\Word\Addins

If there is no folder called Addins you will get this error.

Please get back to me If I am wrong.
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rcarter



Joined: 06 Feb 2005
Posts: 37

Posted: Mon Jul 09, 2007 1:06 pm    Post subject: Re: Error message on install  

No, it doesn't exist.
Also, the structure is different. See attachment
Win2K, SP4, Office2002
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mihir



Joined: 15 Feb 2007
Posts: 26

Posted: Fri Aug 31, 2007 4:28 pm    Post subject: no vtiger icon in office toolbar  

hye bharath,

after installing word plugin i am not seeing vtiger icon in word.
my word is close when i am installing office plugin.

i can not see any thing in registry file under ADDIN FOLDER.
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bharath



Joined: 21 Nov 2006
Posts: 71

Posted: Sat Sep 01, 2007 5:52 am    Post subject: no vtiger icon in office toolbar  

Hi ,

Just have a look into my ADDINS folder of my registry.
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nicholak



Joined: 03 Sep 2007
Posts: 9

Posted: Tue Sep 18, 2007 4:10 am    Post subject: no vtiger icon in office toolbar  

shouldn't the installation program create these registry entries? Or are you suggesting there are missing dependencies??

Seems odd that only the symptoms are being discussed, and not any cures...

We have Office 2003 on WinXP - nothing out of the ordinary there, but we do not even have a "Word" entry at the registry location illustrated.
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nicholak



Joined: 03 Sep 2007
Posts: 9

Posted: Tue Sep 18, 2007 5:03 am    Post subject: no vtiger icon in office toolbar  

OK. I get it now - it actually works, but throws up this error on installation - for all you other saps that would have wasted time trying to fix this - don't bother.
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