vtiger Forum Index vtiger
The Honest Open Source CRM
 

Horrid problem trying to upgrade from 5.02 to 5.03 - Please
Click here to go to the original topic

 
       vtiger Forum Index -> Help - 5.0.3
Previous topic :: Next topic  
Author Message
tweakerxp



Joined: 03 Dec 2006
Posts: 22

Posted: Sun Jun 10, 2007 2:47 am    Post subject: Horrid problem trying to upgrade from 5.02 to 5.03 - Please  

So I went to upgrade from 5.02 to 5.03 today on my web server, and it buggered up everything; I could not even log in anymore. Luckily (so I thought) I had a MySQL database backup which I had exported from mysqladmin. I installed 5.02 again and tried to import the database but got the error from MySQL: "Cannot delete or update a parent row: a foreign key constraint fails"

I tired deleting the database and importing and the installing vtiger, but it was still no go. Now I'm left with absolutely nothing but a clean install of vTiger 5.03 (hey, I had to accomplish something after all these hours.)

Please tell me how I can, at the very least, import my accounts and invoices.[/b]
Back to top  
Sai



Joined: 22 Aug 2004
Posts: 1575
Location: Chennai, India

Posted: Mon Jun 11, 2007 6:20 am    Post subject: Re: Horrid problem trying to upgrade from 5.02 to 5.03 - Ple  

Hello,

Sorry for the inconvenience.

Quote: MySQL: "Cannot delete or update a parent row: a foreign key constraint fails

The above problem can be fixed by following the steps given in our Wiki:

http://wiki.vtiger.com/index.php/Vtiger_CRM_DB_Migration_between_two_machines

Please don't hesitate to contact me if you need any further clarifications.

Regards,
Gopal
Back to top  
 
       vtiger Forum Index -> Help - 5.0.3
Page 1 of 1


Powered by phpBB Search Engine Indexer
Powered by phpBB 2.0.15 © 2001, 2002 phpBB Group