vtiger

[nigel_r]

Hi,

I am having a problem creating Trouble Ticket Reports.

When I create a report the advanced filters are not being saved, so that the report returns all information, rather than filtering.

All the other settings such as Selected Fields, Grouping, and Standard Filters are saved.

This feature is working in the online demo.

I am logged in as admin in vtiger I have done a chmod -R 777 * on the html folder so it is not a rights issue.

This is running on CentOS 5

Any help or ideas appreciated !!

Thanks

Nigel

[tamilmani]

Hi,

Kindly give me the fields,conditions that you have specified in Advance Filter while creating Report.
It will be useful to debug the issue

Thanks,
R.Tamil mani.

[Faraday G]

I also have CentOS 5 and have a similar problem to this I think.

http://forums.vtiger.com/viewtopic.php?t=14884

Just that when I try to create filters for any page, it doesnt work. I go back into the filter and the entry boxes are all blank.

I thought that CentOS would have have been one of the big Distros that VTiger was tested on. Its RHEL5. Probably one of (if not, the best) free distros around.

[nigel_r]

Sorry for the late reply been out earning a living :(

Please see PDF for screen dumps of procedure followed and results.

Thanks

Nigel

[nigel_r]

Hi,

I managed to talk our php programmer into looking at this yesterday, and was advised that the issue appears to be caused by depreciated code being used to post the filter field input back to the database.

A quick 'n' dirty fix is to add the following 4 lines at the top of /var/www/html/index.php after the <?php line

extract($_POST);
extract($_GET);
extract($_REQUEST);
$HTTP_POST_VARS = $_POST;

see also post at http://forums.vtiger.com/viewtopic.php?p=48722



Nigel