vtiger

[richardh]

When clicking the save button, it does nothing. Adding a new account works fine. This is running on the same server as 5.02 which did not have this problem. When I click the button, it moves but doesn't do anything. I tried this on Firefox and IE.

Sorry everyone. After waiting so long for this release, it's ridiculous that such a simple thing that was working before, doesn't work now. As I mentioned before, this kills it for me. Now I need to find something else.

Richard

[bharath]

Hi Richardh,

We are not able to reproduce this issue in our local server.Can you please test this in http://en.vtiger.com
the released version.In the mean time can you please tell me your
1)firefox version
2)Internet Explorer version
3)Mysql & PHP version.
If you have done any migration can you please specify your migration details.

Please do get back to us for further information.

Thanks,
Bharath

[franza]

On suse 10.1
Mysgl 5.0.24
PHP 5.1.6
Firefox 1.5.0.9
I can add new user.

[aissa]

Idem here, no problem to add user.

[mcatling]

I had a similar problem with adding a new user and also if I tried to update the admin or standarduser accountss the ended up loosing all the information.............

I realised that I was using PHP 5.2 which is not supported .
I downgraded to PHP 5.1.6 and everything was OK.

I also tried on PHP 4 and got similar errors.

So try and check the versions of your LAMP / WAMP stack.

I had a problem with WAMP server. I tried to download a slightly back level release which said it had PHP 5.1.6... but it still installed with 5.2 which was was what caused the problem.

Regards, Malcolm

[Saerimner]

I have the same problem. When I hit the save button I get a blank page with the adress in the adress-field points only to the index-file. When I look at the source of the page it is blank.

My webhotel runs
php 4.4.7
apache 1.3.37 (Unix)
mysql 4.1.15

I've tried it in FF and IE

Regards Fredrik

[godber]

I have the same problem. I can provide a virtual machine for download for testing.

[mcatling]

Hi, Saerimner, Godber

I think that you will find it is caused by the use of PHP 4.4.7.

I know the release documentation says you need PHP 5 but not PHP 5.2 or above. I had these problems until I loaded a supported PHP 5.1.6 release.

Also apache 1.3.37 is not supported. Check the requirements below which is an extract from the release documentation. Cheers.

Software Requirements
􀂾 Apache: v 2.0.40 and above
􀂾 MySQL: v 4.1.x – v 5.1.x
􀂾 PHP: v 5.0.x – v 5.1.x
Important Note
Officially we are not supporting PHP 5.2.x. As a workaround, we suggest our community to follow the instructuctions available in vtiger Wiki site for using PHP 5.2.x for your deployment. See: vtiger CRM on PHP 5.2.x
Copyright 2003-

[godber]

I am using the standard Apache, PHP and MySQL in Ubuntu 6.06LTS:

Apache 2.0.55-4ubuntu2.1
PHP 5.1.2-1ubuntu3.7
MySQL 5.0.22-0ubuntu6.06.3

For me, this was after applying today's patch3 to a 5.0.2 system.

Actually, I just restarted apache and logged my admin user out then back in and it seems to work now. Thanks for the feedback.

Austin

[syvertsonj]

I am having this problem also.

I am running on a hosted server from network redux

Version of mysql is 4.1.22-standard
version of php is 4.4.6

Please help, I really want to use vtiger.

- Jon