vtiger

[nengineer]

System:
Windows 2000 Server

Apache version :
Apache/2.0.59 (Win32)

PHP version :
5.1.6

Loaded extensions :
bcmath, calendar, com_dotnet, ctype, date, ftp, hash, iconv, odbc, pcre, Reflection, session, libxml, standard, tokenizer, zlib, SimpleXML, dom, SPL, wddx, xml, xmlreader, xmlwriter, apache2handler, mbstring, gd, imap, mysql, mysqli, PDO, pdo_sqlite, SQLite

MySQL version :
5.0.24a-community-nt

Installed 5.0.3 today with Customer Portal.

When trying to login to portal, we get the following:

Code:
request

response

debug

soapclient2: call: authenticate_user, Array, http://vtiger503.ifitness.net, http://vtiger503.ifitness.net, , rpc, encoded; endpointType:
soapclient2: serializing param array for operation authenticate_user
soapclient2: in serialize_val: dviolino@intrannuity.com, user_name, , , , , encoded
soapclient2: in serialize_val: 2o5d1wam, user_password, , , , , encoded
soapclient2: wrapping RPC request with encoded method element
soapclient2: endpoint: http://vtiger503.ifitness.net/vtigerservice.php?service=customerportal, soapAction: http://vtiger503.ifitness.net, namespace: http://vtiger503.ifitness.net, style: rpc, use: encoded
soapclient2: SOAP message length: 654 contents: <?xml version="1.0" encoding="ISO-8859-1"?><SOAP-ENV:Envelope SOAP-ENV:encodingStyle="http://schemas.xmlsoap.org/soap/encoding/" xmlns:SOAP-ENV="http://schemas.xmlsoap.org/soap/envelope/" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:SOAP-ENC="http://schemas.xmlsoap.org/soap/encoding/" xmlns:si="http://soapinterop.org/xsd"><SOAP-ENV:Body><ns1:authenticate_user xmlns:ns1="http://vtiger503.ifitness.net"><user_name xsi:type="xsd:string">dviolino@intrannuity.com</user_name><user_password xsi:type="xsd:string">2o5d1wam</user_password></ns1:authenticate_user></SOAP-ENV:Body></SOAP-ENV:Envelope>
soapclient2: transporting via HTTP
soapclient2: sending message, length: 654
soapclient2: transport debug data...
soap_transport_http: scheme = http
soap_transport_http: host = vtiger503.ifitness.net
soap_transport_http: path = /vtigerservice.php
soap_transport_http: query = service=customerportal
soap_transport_http: entered send() with data of length: 654
soap_transport_http: connect connection_timeout 0, response_timeout 30, scheme http, host vtiger503.ifitness.net, port 80
soap_transport_http: calling fsockopen with host vtiger503.ifitness.net
soap_transport_http: Couldn't open socket connection to server http://vtiger503.ifitness.net/vtigerservice.php?service=customerportal, Error (102889140):

soapclient2: Error: HTTP Error: Couldn't open socket connection to server http://vtiger503.ifitness.net/vtigerservice.php?service=customerportal, Error (102889140):

Constructor error

HTTP Error: Couldn't open socket connection to server http://vtiger503.ifitness.net/vtigerservice.php?service=customerportal, Error (102889140):

[Galactic Dominator]

Your host may be setup incorrectly check your dns / webserver settings

[nengineer]

Thanks, I'm blind.....

It wasn't the DNS, but the config file, "vtiger503" is the folder name, changed it to "vtiger" and everything works fine.....so far


Off to test....

[nscottbrown]

I have the same issue. I have double checked my portalconfig.php file and that looks fine. Anybody have any other ideas??

[raebaca]

Same here. Why is this so difficult to find a fix for?