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thunderbird import addressbook problem
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mihir



Joined: 15 Feb 2007
Posts: 26

Posted: Mon Feb 26, 2007 10:04 pm    Post subject: thunderbird import addressbook problem  

Hye guys,

Really a good software our vtiger is.
i have little problem in import contact in vtiger thunder bird plugin.
everything else is working fine only when i go to import address from vtiger crm i got error message Error while parsing resposnse from vtiger CRM software.
also export from addressbook working fine.

Pls. help me.

Thanks
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bharath



Joined: 21 Nov 2006
Posts: 71

Posted: Tue Feb 27, 2007 10:37 am    Post subject: Re: thunderbird import addressbook problem  

Hi mihir,

I have got the soultion for this problem,

goto modules/Emails/Emails.php

just add the below codes in the line 42 i,e. after
var $plugin_save = false;

var $rel_users_table = "vtiger_salesmanactivityrel";
var $rel_contacts_table = "vtiger_cntactivityrel";
var $rel_serel_table = "vtiger_seactivityrel";
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mihir



Joined: 15 Feb 2007
Posts: 26

Posted: Tue Feb 27, 2007 2:57 pm    Post subject: Re: thunderbird import addressbook problem  

Hye Bharath,

Thanks for reply.
that code is there after line 42.
so i can do all other things like add message to vtiger and export also works.
i have only problem with import address books from vtiger
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bharath



Joined: 21 Nov 2006
Posts: 71

Posted: Wed Feb 28, 2007 7:01 am    Post subject: Re: thunderbird import addressbook problem  

Hi mihir,

Can you please send all your contacts through
csv file i,e. through export button to bharath@vtiger.com .
So that It will be helpful for me to analyse.
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mihir



Joined: 15 Feb 2007
Posts: 26

Posted: Fri Mar 02, 2007 3:06 pm    Post subject: Re: thunderbird import addressbook problem  

Hye Bharat,

once again thanks for keep in touch.
sorry i can not give you that information because it is our company client list.
so without their permission i cann't give you that.
if you have any thing i can check in that database then let me know.

thanks
mihir
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