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Office plugin error message while merging document
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torsten



Joined: 28 Jun 2006
Posts: 8

Posted: Tue Jan 16, 2007 10:42 am    Post subject: Office plugin error message while merging document  

Hi,
whenever I try to merge the document with data I get an error:

Warning: implode() [function.implode]: Bad arguments. in /var/www/vtigercrm/modules/Contacts/Merge.php on line 197

At first I also get a dialog box asking for field delimiters etc.

Any suggestion is appreciated

cheers
Torsten

BTW: office plugin is German, vtiger still english
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benniehier



Joined: 28 Nov 2006
Posts: 4
Location: Europe

Posted: Tue Jan 16, 2007 11:29 am    Post subject: Re: Office plugin error message while merging document  

I had similar problems.

The latest patches of MS Office result in not working of the Vtiger Outlook 5.02 plugin.

Within a few days Vtiger 5.0.3 will become available.
This version should solve these problems they told.
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mdjohnson



Joined: 04 Mar 2007
Posts: 1

Posted: Sun Mar 04, 2007 2:47 pm    Post subject: Re: Office plugin error message while merging document  

Hi

I'm having the same problem. Do you mean a new version of the plugin will be available or a new version of the vTiger system. If so, how straightforward is it to upgrade to the newest release?

Mike
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rchverbeek



Joined: 04 Mar 2007
Posts: 1

Posted: Sun Mar 04, 2007 9:12 pm    Post subject: Re: Office plugin error message while merging document  

:( Hi, I also experienced the same problems since 2 or 3 days. I first thought that this was because I upgraded to IE7, but deleting it from the system and setting it back to IE6, the same problem stays. Somewhere I read on the vtiger website that you have to be a paying customer to get fixes, so does it mean that I now have register as payed customer to get this problem fixed ?

Richard, Site@School Nederland.
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Nithya Chandar



Joined: 29 Sep 2006
Posts: 228

Posted: Mon Mar 05, 2007 6:31 am    Post subject: Re: Office plugin error message while merging document  

Hi,
Welcome to vtiger!
Can you please test your issue in the 5.0.3 rc2 and let us know if you face the same issue.(pls refer RC2 details at:http://forums.vtiger.com/viewtopic.php?t=13425)
Also, if you wish to know more about our paid support services, please refer this link to subscribe for it:
http://www.vtiger.com/index.php?option=com_content&task=view&id=19&Itemid=37

Best Regards
Nithya
nithya@vtiger.com
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jt196



Joined: 23 Mar 2007
Posts: 28

Posted: Fri Mar 23, 2007 5:16 pm    Post subject: Re: Office plugin error message while merging document  

Me here too:

Warning: implode() [function.implode]: Bad arguments. in C:\Program Files\vtigercrm5\apache\htdocs\vtigerCRM\modules\Contacts\Merge.php on line 197
Cannot get template document

Have got the most recent version of vTiger....

Any help would be appreciated
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jt196



Joined: 23 Mar 2007
Posts: 28

Posted: Fri Mar 23, 2007 5:16 pm    Post subject: Re: Office plugin error message while merging document  

Me here too:

Warning: implode() [function.implode]: Bad arguments. in C:\Program Files\vtigercrm5\apache\htdocs\vtigerCRM\modules\Contacts\Merge.php on line 197
Cannot get template document

Have got the most recent version of vTiger....

Any help would be appreciated
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Nithya Chandar



Joined: 29 Sep 2006
Posts: 228

Posted: Fri Mar 23, 2007 5:34 pm    Post subject: Re: Office plugin error message while merging document  

Posted to TRAC:
http://vtiger.fosslabs.com/cgi-bin/trac.cgi/ticket/3359#preview

Regards
Nithya
nithya@vtiger.com
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jt196



Joined: 23 Mar 2007
Posts: 28

Posted: Tue Mar 27, 2007 1:00 pm    Post subject: Re: Office plugin error message while merging document  

Looking in the forum I found this post:

http://forums.vtiger.com/viewtopic.php?p=45354#45354

Adding an account has resolved the error message but I am still getting a message that 'vTiger CRM cannot download template document'.

I suspect that this is something related to IE settings so will continue my search...

Btw - I AM using 5.02 at the moment NOT 5.03 RC2.

Cheers.
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jt196



Joined: 23 Mar 2007
Posts: 28

Posted: Tue Mar 27, 2007 1:23 pm    Post subject: Re: Office plugin error message while merging document  

As I suspected - a little playing around and we managed to sort this one out. The URL in the config.inc.php file was changed from:

$site_URL = 'http://XXXXXX:0.0.0.0:81';

to:

$site_URL = 'http://XXXXXX:81';

(where XXXXX is the host computer name)

And, after a little playing around, I've figured out a couple of things:

1. Add an account to the contact and the merge error disappears but you still get a message saying 'vTiger CRM is unable to download the file'.

2. Change the above in the config.inc.php file and you don't even need an account in the contact for it to produce the mail merge file.

Hopefully this is of some help to all you CRMers.
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