vtiger

[cdstg]

I had a problem that office plugin would not work for accounts that had been imported was ok for created ones

After looking into it I found that it was the street address as they had a new line char eg

address\n more stuff\n

This caused the plugin not to work
I found it need a return as well eh

address\r\n second line \r\n

so if you are having that kind of error have a look at the address data format of your imported data